Front Desk

Key Responsibilities

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  Greet residents, guests, and visitors in a friendly and professional manner

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  Monitor and control building access according to security procedures

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  Maintain visitor, contractor, and delivery logs

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  Receive, log, and distribute packages and deliveries

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  Answer phones and respond to basic inquiries and requests

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  Observe and report suspicious activity, safety issues, or policy violations

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  Enforce building rules and front desk procedures respectfully

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  Communicate with property management, maintenance, and security staff

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  Complete daily logs, incident reports, and shift handover notes

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  Assist residents with general information and directions