Front Desk Agent

• taking bookings and cancellations, usually by phone, email or face-to-face and recording the information on computer
• checking in guests, allocating rooms and handing over keys
• answering questions about hotel facilities and about local transport, places of interest and entertainment
• using sales skills to promote additional hotel services and facilities
• dealing with special requests, such as room service, taxi bookings or wake-up calls
• passing on messages to guests and taking mail for posting
• passing on any guests' problems to the appropriate member of staff
• answering the phone, operating the switchboard and dealing with the email and mail
• checking out guests, adding up their bills and taking their credit, debit card or cash payments.

Pay: BD180.000 per month

Experience:

• Hotel Reception: 1 year (Required)
• Opera PMS: 1 year (Required)

Work Location: In person