- taking bookings and cancellations, usually by phone, email or face-to-face and recording the information on computer
- checking in guests, allocating rooms and handing over keys
- answering questions about hotel facilities and about local transport, places of interest and entertainment
- using sales skills to promote additional hotel services and facilities
- dealing with special requests, such as room service, taxi bookings or wake-up calls
- passing on messages to guests and taking mail for posting
- passing on any guests' problems to the appropriate member of staff
- answering the phone, operating the switchboard and dealing with the email and mail
- checking out guests, adding up their bills and taking their credit, debit card or cash payments.
Pay: BD180.000 per month
Experience:
- Hotel Reception: 1 year (Required)
- Opera PMS: 1 year (Required)
Work Location: In person
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