Front Desk Agent

Job Summary
We are seeking a dynamic and friendly Front Desk Agent to be the welcoming face of our organization! In this vital role, you will serve as the first point of contact for visitors, clients, and team members, ensuring a smooth and professional experience. Your energetic approach and excellent organizational skills will help maintain efficient office operations, manage multi-line phone systems, and support various administrative functions. This paid position offers an exciting opportunity to develop your office management expertise while providing exceptional customer support in a fast-paced environment.

Duties

• Greet visitors and clients warmly, ensuring they feel welcomed and attended to promptly.
• Manage multi-line phone systems with professionalism, directing calls accurately and courteously.
• Handle incoming correspondence, including emails and mail, with attention to detail.
• Maintain organized filing systems, data entry records, and document proofreading to ensure accuracy.
• Support office management tasks such as calendar management, appointment scheduling, and basic bookkeeping using QuickBooks or similar software.
• Assist with clerical duties including typing reports, updating databases, and managing office supplies inventory.
• Provide customer service support by addressing inquiries efficiently and professionally across various channels.

Skills

• Strong computer literacy with proficiency in Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace tools.
• Excellent organizational skills with the ability to multitask effectively in a busy environment.
• Previous office or administrative experience, including clerical tasks like filing, data entry, and proofreading.
• Exceptional phone etiquette and customer service skills to handle inquiries with confidence.
• Bilingual abilities are highly desirable to serve diverse client needs effectively.
• Familiarity with front desk operations in medical or dental settings is a plus.
• Experience with office management software such as QuickBooks or similar bookkeeping tools is preferred.
• Strong time management skills to prioritize tasks efficiently throughout the day. Join us as a Front Desk Agent and become an essential part of our team! Bring your enthusiasm, organizational prowess, and dedication to delivering outstanding customer support — we can’t wait to see you thrive in this vibrant role!

Pay: $16.00 - $17.50 per hour

Benefits:

• Dental insurance
• Employee assistance program
• Flexible schedule

Work Location: In person