Front Desk Agent

Job Summary
We are seeking an energetic and detail-oriented Front Desk Agent to be the welcoming face of our organization. In this vital role, you will manage front desk operations, provide exceptional customer service, and ensure smooth office management. Your positive attitude and organizational skills will help create a friendly and efficient environment for visitors, clients, and team members alike. This paid position offers an exciting opportunity to develop your administrative expertise while supporting daily operations in a dynamic setting.

Responsibilities

• Greet visitors and clients warmly, ensuring a positive first impression of the organization
• Answer multi-line phone systems promptly and professionally, directing calls accurately
• Manage appointment scheduling and calendar management using tools like Google Workspace or Microsoft Office
• Handle data entry, filing, and document proofreading to maintain organized records
• Support office management tasks such as supply inventory, filing systems, and general clerical duties
• Provide customer support by addressing inquiries via phone or email with excellent phone etiquette
• Maintain a tidy front desk area and ensure all office equipment is functioning properly
• Support administrative functions such as typing correspondence, managing emails, and supporting personal assistant tasks

Qualifications

• Proven office experience with strong computer skills including Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace
• Excellent organizational skills with the ability to prioritize tasks effectively
• Strong typing skills and attention to detail for data entry and proofreading tasks
• Exceptional customer service skills with professional phone etiquette and communication abilities
• Bilingual proficiency is a plus for serving diverse clients and visitors
• Experience with Hotel front desk operations, clerical work, or administrative support
• Knowledge of multi-line phone systems and office management best practices
• Ability to manage time efficiently in a fast-paced environment while maintaining accuracy

Join our team as a Front Desk Agent to be the friendly face that keeps our hotel running smoothly! Your enthusiasm and organizational talents will make a meaningful difference every day.

Pay: From $11.50 per hour

Benefits:

• Flexible schedule
• Paid time off

Work Location: In person