Front Desk Care Coordinator

Job description:

Are you a people person with a heart for service and a love for details? LaGrange Family Dentistry is seeking a Front Desk Care Coordinator who brings positive energy, organizational excellence, and top-tier communication to our team.

As the first and last impression of our office, you'll play a key role in creating an outstanding patient experience—both over the phone and in person.

Your Mission:

To welcome every patient like family, coordinate their care with compassion and clarity, and keep the front office running smoothly with grace under pressure.

Key Responsibilities:

• Greet patients with warmth and professionalism in person and on the phone
• Schedule and confirm appointments to maximize daily efficiency
• Explain treatment plans and financial options clearly
• Accurately input patient information and insurance details
• Collect and process payments with a friendly, confident demeanor
• Communicate with the clinical team to ensure seamless handoffs
• Maintain a clean and organized front office environment
• Be an ambassador of our mission and values to every patient you serve

What We're Looking For:

• 1+ year of experience in a dental or medical front office setting (preferred)
• Strong interpersonal and communication skills
• Organized, detail-oriented, and able to multitask in a fast-paced environment
• Proficiency in dental software (Dentrix Ascend a plus)
• A positive, faith-driven attitude and a heart for helping others
• Willingness to grow, learn, and be a part of a collaborative and joyful team

What We Offer:

• Competitive hourly pay based on experience
• Full-time benefits (Dental, PTO, 401k, Life, Disability)
• A supportive, mission-minded team culture
• Opportunities for professional growth and training
• A workplace where your presence makes a real difference

How to Apply:

If you love people, value purpose-driven work, and enjoy bringing structure and calm to a busy front desk—we’d love to meet you!

Job Type: Full-time

Benefits:

• 401(k) matching
• Continuing education credits
• Dental Coverage
• Employee discount
• Opportunities for advancement
• Paid time off
• Paid training
• Professional development assistance
• Uniform allowance

Pay: $15.00 - $20.00 per hour

Benefits:

• 401(k) matching
• Dental insurance
• Employee discount
• Life insurance
• Paid time off

Work Location: In person