Front Desk Concierge

Pay: From $18.00 per hour

Job description:

Pay: $18.00 per hour

Job description:

Available Shift- Part Time Monday 2p-10p, Saturday 2p-10p

Overview
As a Front Desk Receptionist, you will be the welcoming face of our organization, providing exceptional customer service and administrative support. Your role is vital in creating a positive first impression for visitors and clients while ensuring smooth operations at the front desk. You will manage multi-line phone systems, assist with scheduling, and maintain an organized office environment. If you thrive in a dynamic setting and enjoy interacting with people, this is the perfect opportunity for you!

What you’ll do

1. Provide ongoing telephone coverage.
2. Serve as concierge and greet guests, residents, prospective employees, vendors, suppliers, etc., either in person or on the telephone in a warm and professional manner.
3. Solve issues presented by residents, guests, vendors, and suppliers in a manner so that both the organizational objectives are met, as well as the individuals feel they were served appropriately. Keep difficult situations from escalating.
4. Accept delivery packages, document receipt of packages in log book, and notify the resident (recipient) of delivery.
5. Distribute packages, business mail, magazines, etc.
6. Maintain visitor log-in sheets or software.
7. Monitor closed circuit security TV cameras and fire alarm board, where applicable.
8. Maintain security for admittance to all entries accessible to public.
9. Prepare maintenance work orders as requested by residents and staff.
10. Ensure lobby area is kept neat and clean. Pick up debris and keep desk work area clutter free.
11. Assemble marketing brochures and materials, as needed.
12. Assist with resident sign-in for Life Enrichment events or other functions as needed.
Job Description – Concierge Page 2 of 5 © Rentals Rev. 5/2017
13. Complete tasks on the computer, such as inputting resident data, maintaining data bases, creating notice sheets, creating documents to be shown on the internal television channel.
14. Maintain resident status list.
15. Greet prospective employees, provide job application, and explain next steps regarding interview process.
16. Complete the Applicant Tracking Log.
17. Assist the Business Office Manager with projects/assignments.
18. Supports creating a culture where the business decisions made in this position, along with individual employee engagement, drive top-line revenue and occupancy.

Basic qualifications

Strong organizational skills with attention to detail
Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and Google Workspace

Preferred qualifications

Previous experience as a receptionist is a plus
Bilingual abilities to enhance communication with diverse clientele
Familiarity with office management practices and procedures
Experience in personal assistant roles or administrative positions
Willingness to be available for any/all emergencies regarding the community

Physical activities of the position

Lifts and carries up to 50 lbs. with assistance occasionally
Pushes and pulls up to 50 lbs. with assistance occasionally
Reaches, bends and twists occasionally
Climbs, reaches, bends and twists occasionally
Talks and listens occasionally

Sits, stands and walks frequently

Why you’ll love it here
We are dedicated to fostering a vibrant workplace where our employees can flourish both personally and professionally. Our commitment to your well-being includes comprehensive benefits that support your health, happiness, and career growth.

About us
Join our team where we prioritize creating meaningful connections through exceptional service. Our culture emphasizes respect, teamwork, and a shared commitment to excellence. Together, we strive to make every interaction count!

Job Types: Full-time, Part-time

Benefits: