Front Desk Manager

Key Responsibilities

• Supervise and coordinate all front desk activities, including reception, client handling, and administrative support.
• Greet and assist clients, visitors, and guests with professionalism and courtesy.
• Manage phone calls, emails, and in-person inquiries, ensuring prompt and accurate responses.
• Maintain client records, visitor logs, and appointment schedules.
• Oversee the cleanliness and presentation of the reception area.
• Train and support front office staff to deliver excellent customer service.
• Coordinate with different departments to ensure smooth internal communication and workflow.
• Handle office correspondence, deliveries, and general administrative duties.
• Maintain confidentiality of sensitive company and client information.
• Support management with daily operational tasks and reporting.

Requirements

• Bachelor’s degree in Business Administration, Management, or a related field (preferred).
• Proven experience in front office management, customer service, or administrative roles.
• Strong communication and interpersonal skills.
• Excellent organizational and multitasking abilities.
• Proficiency in MS Office (Word, Excel, Outlook) and basic computer operations.
• Professional appearance and positive attitude.
• Ability to handle pressure and manage time effectively.
• Leadership qualities and the ability to guide and motivate a small team.

Job Type: Full-time

Pay: Rs25,000.00 - Rs30,000.00 per month

Work Location: In person