Front Desk Officer

1. Job Title: Front Desk Officer

2. Organization: The Diabetes Centre

3. Location: Barki Road, Paragon City, Lahore

4. Key Responsibilities:

• Assist patients and visitors professionally, ensuring a welcoming and supportive environment.
• Handle patient registration, appointment scheduling, and follow-ups efficiently using patient management systems.
• Maintain and update patient records, forms, and files with accuracy and confidentiality.
• Manage front desk operations, including answering phone calls, responding to inquiries, and directing patients appropriately.
• Handle cash transactions, issue receipts, and prepare daily financial reports accurately.
• Coordinate with medical and administrative staff to ensure smooth patient flow and timely services.
• Maintain cleanliness and organization of the reception area.
• Any other task assigned by concerned supervisor and management.

5. Skills:

• Excellent customer service and communication skills
• Proficient in patient registration, scheduling, and record-keeping
• Skilled in cash handling and financial reporting
• Familiar with patient management systems and form processing
• Strong computer literacy and organizational abilities

6. Requirements

• Bachelor's degree in Business Administration, Healthcare Management, or a related field
• Preferably 1-2 years of experience in healthcare sector or a clinic setting.

7. Benefits:

• Competitive salary packages with benefits including Provident Fund (PF), Employees' Old-Age Benefits Institution (EOBI), health insurance, and life insurance.
• Please send your CV to: careers@tdc.com.pk Latest by:20th Mar,2026

For more info, visit our website : www.thediabetescentre.org

Job Type: Full-time

Work Location: In person