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Essential Duties and Responsibilities
Customer Service:
Greet persons entering organization
Direct persons to correct destination
Deal with queries from the public and customers over the phone
Ensures knowledge of customer movements in and out of organization
Makes a records of all walk in customers
Take the feedback from sales person about customers
Communication:
Answer incoming calls, greeting callers, providing information, transferring calls or taking messages as necessary
Place telephone calls or arrange conference calls as instructed
Make record of daily calls
Prepare monthly calls sheet
Mail & Deliveries:
Send, receive, sort & distribute mail and deliveries
Make record of daily mail & deliveries
General administrative and clerical support for administration department
Any other task assigned by supervisor
Qualification:A minimum of: Bachelor’s Degree Major: Any discipline
Experience:A minimum of: 1 year is preferred Desirable: 2 years
Special Competencies: Basic Computer skills, Exchange handling
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