Front Desk/ PT Tech

Overview
We are seeking a dedicated and organized individual to join our team. Are you interested in a possible career in physical therapy? If so, you are welcome to apply to this hybrid Front Desk/ PT Tech position. The ideal candidate will be the first point of contact for patients, providing exceptional customer service while managing a variety of administrative tasks and helping our physical therapists with patient care. This role requires strong communication skills, attention to detail, and the ability to work efficiently in a fast-paced environment.

This is your chance to be part of a champion team with a unique, forward-thinking company that is paving the way in the PT industry with its non-traditional approach to healthcare. With FYZICAL, you will enjoy job security and the opportunity for career advancement through continuing education. With state-of-the-art technology at your disposal and an independent practice leader that is fully invested in your success, your career will flourish.

Your future looks bright with FYZICAL! Apply for our Front Desk/ PT Tech job opening today!

If you are looking for the perfect starter job where you can establish yourself and grow your career, your search is over! We are the leading PT provider in the U.S. and are in need of a visionary like you to fill our Front Desk/ PT Tech position!

Duties

• Greet patients and visitors warmly, ensuring a positive first impression.
• Manage phone calls with professionalism, addressing inquiries and scheduling appointments.
• Maintain patient records accurately using electronic health record systems; experience with Prompt EMR is a plus
• Perform clerical duties including filing, data entry, and maintaining organized patient files.
• Assist with administrative tasks such as verifying insurance information and processing patient forms.
• Coordinate with medical staff to ensure smooth patient flow and effective communication.
• Uphold confidentiality standards in compliance with HIPAA regulations.
• Welcome and prepare patients for therapy sessions.
• Assist therapists with non-clinical tasks and patient support.
• Apply therapeutic modalities (heat/ice packs, electrical stimulation) as directed.
• Keep treatment areas clean, organized, and sanitized.
• Communicate with patients, therapists, and other staff to ensure smooth care.

Skills

• Proficient at handling incoming calls, phone etiquette and customer service skills.
• Strong clerical abilities with attention to detail in administrative tasks.
• Experience in a health, wellness or medical setting is advantageous.
• Knowledge of medical insurance verification principles is a plus.
• Excellent organizational skills to manage multiple tasks effectively.
• Comfortable with computers, ability to handle uploading and downloading files as well as navigating email
• Competent phone skills
• Ability to communicate clearly and professionally with patients and healthcare professionals.
• Interest in physical therapy or healthcare is a plus.
• Friendly, professional, and dependable.

Job Type: Full-time

Work Location: In person