About the Role
Lightspeed VT is looking for a highly professional and personable Receptionist to be the first point of contact for our visitors, clients, and callers. This position plays a vital role in setting the tone for our company’s image while ensuring a clean, organized, and welcoming environment at all times. You’ll be the friendly face at the front desk, a detail-oriented office coordinator, and a reliable support partner for our executive team.
Key Responsibilities
Front Desk & Guest Experience
- Greet all visitors and callers warmly and direct them appropriately.
- Answer and route calls on the main phone line, taking messages as needed.
- Maintain the daily Welcome Sign and Lightspeed Daily newsletter by 9:00 AM.
- Serve as gatekeeper for the CEO and CTO by screening calls and visitors.
- Manage visitor check-ins and ensure guests are never left unattended.
Office Presentation & Cleanliness
- Open and close the office each day following established protocols.
- Keep the lobby, lounge, and boardroom guest-ready throughout the day.
- Restock coffee, water, and office supplies regularly.
- Maintain common areas, kitchen/bar, and fridges to ensure a clean workspace.
- Prepare conference rooms for meetings and next-day use.
Administrative & Operational Support
- Log employee attendance and breaks in Google Drive timesheets.
- Update employee extensions and contact lists.
- Manage mail, packages, and supply orders (Costco and other vendors).
- Maintain storage rooms and supply cabinets in an organized fashion.
- Provide support to the Office Manager, CEO, CTO, and Executive Assistant.
Technology & Systems
- Manage Jive phone system extensions and voicemail greetings.
- Set up and update the Nixplay welcome screen.
- Provide coffee service using the espresso machine as needed.
Calendars & Scheduling
- Book and manage conference room schedules.
- Monitor and update employee, visitor, CEO, studio, and room calendars.
- Ensure employee status changes (late, out sick) are reflected accurately.
Performance Expectations
- Visitors feel welcomed, comfortable, and cared for.
- Phones are answered within two rings and routed correctly.
- Front office, conference rooms, and common spaces remain pristine.
- Timesheets, logs, and administrative tasks are consistently up to date.
- Daily open/close protocols are followed without exception.
What We’re Looking For
- Strong customer service and communication skills.
- Highly organized and detail-oriented.
- Professional appearance and demeanor.
- Able to prioritize tasks and pivot quickly when needed.
- Tech-savvy and comfortable with tools like Google Workspace, Jive, and Nixplay.
- Independent, proactive, and eager to take initiative.
Why Join Lightspeed VT?
This is an opportunity to work in a dynamic, fast-paced environment where professionalism and hospitality are at the heart of what we do. As the Receptionist, you’ll play a key role in shaping the daily experience of our employees, clients, and visitors.
Job Type: Full-time
Pay: $40,000.00 per year
Benefits:
- Dental insurance
- Health insurance
- Vision insurance
Location:
- Las Vegas, NV 89141 (Required)
Ability to Commute:
- Las Vegas, NV 89141 (Required)
Ability to Relocate:
- Las Vegas, NV 89141: Relocate before starting work (Required)
Work Location: In person