Frontier Transport Bulk Dispatcher

Position Purpose: To effectively manage and dispatch a fleet of drivers for bulk distribution operations, with continuous focus on customer service and satisfaction, as well as equipment and personnel productivity within a safe and compliant operation. This position will also require good interpersonal skills to work in a team environment as well as with other terminal locations.

General duties and Responsibilities:

· Manage daily dispatch operations of Bulk Transportation Fleet

· Develop and maintain relationships with drivers and focus on superior customer service at all times

· Maintain high level of productivity on equipment and personnel

· Ensure driver compliance with company procedures and policies

· Promote safety in operations

· Provide accurate detailed information to drivers on load instructions

· Manage exceptions – last minute changes, emergency loads, etc.

· Proficient use of TMW operating system, responsible for uploading documents into system to maintain up-to-date accounts receivables.

· Develop higher degree of use for Samsara communications to reduce unnecessary telephone and text interchange between dispatch and drivers.

· Maintain dispatch status updates for all moves

· Ensure accurate entry of driver and equipment on each load

· Document any issues that may lead to driver disciplinary actions and make recommendation of those actions.

· Provide performance review input for drivers and document accordingly.

· Route driver into terminal when necessary.

· Monitor backhaul availability and secure loads when possible.

· Track equipment and ensure it is at terminal when not in use.

· Develop relationships with other terminal and office personnel to work together on the “whole picture”.

· Other duties as may be assigned.

Job Type: Full-time

Job Type: Full-time

Pay: $65,000.00 - $75,000.00 per year

Benefits:

• Dental insurance
• Employee assistance program
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Experience:

• Dispatching: 1 year (Preferred)

Work Location: In person