Ground Operations Coordinator

We're excited to announce an opportunity for a Ground Operations Coordinator to join our Food Transportation team!

Job Responsibilities:

Ensure drivers comply with agreed regulations and uphold operational standards.

Monitor key financial indicators, ensuring efficient handling of rider payments, pending dues.

Oversee and assist in managing rider vacations.

Work closely with the Fleet Performance Coordinator to enhance the Fill Rate and fleet efficiency.

Oversee daily performance tracking, including SLAs, Revenue per Delivery Unit (RDU), Churn Rate, and Fill Rate.

Ensure effective team communication, facilitating seamless collaboration across departments.

Monitor driver compliance, ensuring all regulations and protocols are met.

Conduct root cause analysis to identify operational challenges and propose solutions.

Implement training programs for drivers and ensure proper documentation of training records.

Manage the COD report, minimizing outstanding dues to maintain financial accuracy.

Prepare performance reports, presentations, and operational materials to support decision-making.

Apply updates and instructions from the clients, ensuring compliance.

Track and validate team performance, ensuring accuracy in completed tasks and service quality.

Languages: English, Bangla, Hindi/Urdu, and Arabic

If you're a dedicated professional with a passion for logistics and operational excellence, we'd love to hear from you.

Transferable visa/ valid Flexi visa

Proficiency in all languages English, Hindi/Urdu, Bangla, Arabic (preferred)

Job Type: Full-time

Pay: BD250.000 - BD300.000 per month

Language:

• Hindi/Urdu, Bangla, English, Arabic (is a plus) (Preferred)