Group Tours Supervisor - Tourism industry

Experience: 3-4 years

• Experience in Group tours
• Experience in Travel & Tourism industry
• Supervisory level experience needed

Work Location: Dubai

Job Responsibilities: -

• Research and identify new business opportunities - including new markets, growth areas, trends, customers, partnerships, products, and services - or new ways of reaching existing markets.
• Seek out the appropriate contact in an organization.
• Generate leads and cold call prospective customers.
• Meet with customers/clients face to face or over the phone.
• Foster and develop relationships with customers/clients.
• Understand the needs of your customers and be able to respond effectively with a plan of how to meet these.
• Think strategically - seeing the bigger picture and setting aims and objectives to develop and improve the business.
• Work strategically - carrying out necessary planning to implement operational changes.
• Drawing up client contracts - depending on the size of the company, this task may be completed by someone else or agreements may not be as formal.
• Have a good understanding of the businesses' products or services and be able to advise team.
• Ensure staff are on board throughout the organization and understand the need for change and what is required.
• Train members of your team, arranging external training where appropriate
• Discuss promotional strategy and activities with the marketing department.
• Liaise with the finance team, warehousing, and logistics departments as appropriate.
• Seek ways of improving the way the business operates.
• Attend seminars, conferences, and events where appropriate.
• Keep abreast of trends and changes in the business world

Job Type: Full-time