Head Barista

Key Responsibilities

• Team Leadership: Supervise baristas, train new hires, motivate the team, and provide performance feedback.
• Beverage Excellence: Prepare specialty coffee, ensure quality control, develop recipes, and maintain high presentation standards.
• Operations Management: Manage workflow during peak times, calibrate espresso machines, control inventory, and handle ordering.
• Customer Experience: Resolve complaints professionally, ensure excellent service, and anticipate customer needs.
• Hygiene & Safety: Uphold strict food safety, sanitation, and cleanliness standards.
• Management Support: Assist with scheduling, operational decisions, and upholding brand identity.

Required Skills & Experience

• Proven experience as a Head barista (2 - 3 years), with leadership preferred.
• Advanced knowledge of coffee extraction, milk texturing, and brewing.
• Strong communication, problem-solving, and customer service skills.
• Ability to work in a fast-paced environment.
• Experience with specialty coffee equipment.

Job Types: Full-time, Permanent