Head HR Business Partner- JazzCash

Grade Level: L4

Location: Islamabad

Last Date to Apply: 6 December 2025

What is Head HR Business Partner - JazzCash?

As a Head HR Business Partner, your role is to understand business challenges with regards to people and execute solutions with the help of HR teams and COE, keeping in view the overall organizational objectives and values. You will work with regular interaction with the People Managers and the wider employee base within the domain. The interactions will result in effective execution of frameworks and an enhanced people pulse.

The role reports directly to the CHRO JazzCash.

What does Head HR Business Partner - JazzCash do?

• Ensure the effective execution of COE frameworks.
• Identify people challenges and implement a robust engagement plan.
• Consolidate HR solutions and take ownership of all HR processes.
• Lead transformational efforts to execute the long-term people strategy.
• Visit regional locations to gain deeper business insights.
• Define business requirements and align strategic HR priorities accordingly.
• Integrate HR priorities seamlessly into the overall business planning process.

JazzCash is an equal opportunity employer. We celebrate, support, and thrive on diversity and are committed to creating an inclusive environment for all employees.

Requirements

What are we looking for and what does it require to be a Head HR Business Partner - JazzCash?

• Experience in the financial services sector is a must, preferably a commercial bank
• Minimum Masters with at least 12 or more years of HR Experience.
• Strong stakeholder management is key to success for this role.
• Strong Business Knowledge/Acumen, Negotiation, Communication, Stakeholder Management and Data Savviness are essential.
• The candidate should be fluent with MS Office and analytics
• Embed the right workplace culture and ways of work in the organizational fabric for effective employee engagement.
• Creative problem solver who goes beyond the obvious to find unconventional ways to enable business and people.
• Strong communicator with the ability to present crisp and well-articulated thoughts
• Self-driven and intellectually curious individual able to carry out impactful discussions
• Execute employee relation matters ensuring actions are compliant with the values, code of conduct and the law of the land

Benefits

Why Join JazzCash?

As one of the largest digital financial services providers in Pakistan, our objective is to continue to change the lives of our ~ 55 million customers for the better.

Recognized as one of the leading employers in the country, JazzCash epitomizes the philosophy that each JazzCash employee is passionately living a better life every day, inspired and enabled by visionary leadership, a unique professional culture, a flourishing lifestyle, and continuous learning and development.

Our core values include qualities essential for a positive organizational culture - truthfully guiding entrepreneurial and innovative mindsets, harnessing professional and interpersonal collaboration, and fostering across-the-board customer obsession.

This is an opportunity for someone who wants to be part of something transformative, someone who can play a critical role in driving our success. Together, we can empower millions more with the tools necessary to progress in an increasingly digital economy.