Hostess

• Welcome guests with warmth, elegance, and professionalism.
• Manage reservations using an electronic reservation system eg: Seven Rooms.
• Maintain accurate wait times and communicate them clearly to guests.
• Coordinate table assignments with servers and management to ensure seamless service.
• Escort guests to tables and present menus with proper dining etiquette.
• Accommodate special requests and note guest preferences.
• Answer phones with proper etiquette and handle inquiries professionally.
• Maintain a clean, organized, and visually polished host stand and entry area.
• Uphold the restaurant’s standards of appearance, service, and hospitality.
Assist in creating memorable guest experiences from arrival to departure.

• Exceptional interpersonal and communication skills.
• Polished appearance and professional demeanor.
• Strong organizational and multitasking abilities.
• Ability to remain calm and composed under pressure.
• Knowledge of fine-dining service standards and etiquette preferred.
• Experience with reservation systems strongly preferred.
Team-oriented mindset with attention to detail.

• Ability to stand and walk for extended periods.
• Availability for evenings, weekends, and holidays.
• Ability to work in a fast-paced environment.

SWOT Hospitality is a well-known food and beverage company that is committed to developing unique, creative, and well-executed concepts. Our goal is to revolutionize the industry by bringing innovative ideas to life that not only satisfy the palate but also stimulate the senses. We invite you to JOIN OUR TEAM and take pride in delivering exceptional guest experiences by blending creativity, passion for hospitality, and culinary expertise. At SWOT Hospitality, there are endless opportunities to develop your skills and advance your hospitality career to new heights.