Overview
Join our vibrant team as a Hostess Cashier, where your energetic personality and exceptional customer service skills will create memorable experiences for our guests. In this dynamic role, you will be the welcoming face of our establishment, managing guest seating arrangements, handling cashier responsibilities, and ensuring smooth operations at the front of house. Your enthusiasm and hospitality will set the tone for an outstanding dining experience, making every guest feel valued and appreciated. This paid position offers a fantastic opportunity to develop your skills in food service, guest relations, and restaurant operations within a lively and supportive environment.
Responsibilities
- Greet guests warmly upon arrival with a friendly and professional demeanor, providing excellent customer service from the moment they walk in.
- Manage reservations and waitlists efficiently using POS systems to ensure timely seating arrangements.
- Escort guests to their tables, provide menus, and answer any initial questions about the menu or restaurant offerings.
- Handle cashier duties accurately by processing orders, payments, and issuing receipts using POS systems; maintain cash register accuracy at all times.
- Maintain cleanliness and organization of the host stand area to promote a welcoming atmosphere.
- Communicate effectively with kitchen staff and servers to coordinate guest seating and special requests.
- Demonstrate excellent phone etiquette when taking reservations or answering inquiries to enhance guest relations.
Skills
- Proven experience as a host/hostess or cashier in a fast-paced food service or restaurant environment.
- Strong customer service skills with the ability to engage positively with diverse guests.
- Familiarity with restaurant POS systems such is preferred.
- Excellent communication skills, both verbal and written, to ensure clear interactions with guests and team members.
- Knowledge of hospitality standards, including serving etiquette and guest relations best practices.
- Ability to handle multiple tasks efficiently while maintaining a friendly demeanor under pressure.
- Basic phone etiquette skills for professional reservation handling and guest inquiries. Join us in creating memorable dining experiences through energetic hospitality and attentive service!
Job Type: Part-time
Pay: $16.50 - $18.00 per hour
Work Location: In person