Hotel Front Desk Agent

Join a fun, fast-paced team where great vibes, awesome people, and unforgettable guest experiences happen every day.

Salary: $18.00 per hour

Location: Tides - 1 Center St, Folly Beach, SC 29439

Benefits

• A culture that values passion, individuality, and fun!
• Opportunities for internal growth and development
• Paid Time Off (PTO)
• Paid holidays
• Earned Wage Access through PayActiv- access to your earned wages before payday!
• Affordable medical, dental, & vision insurance plans
• Company provided life insurance
• Short & Long Term Disability and Accident and Critical Illness Insurance
• Traditional 401(k) & Roth 401(k) with employer matching of up to 3.5%
• Tuition assistance discount programs
• Referral program
• Employee Assistance Program
• Discounts at all Avocet-owned hotels & restaurants
  
  

What You’ll Do

• Welcome guests with a positive and professional attitude
• Check guests in and out quickly and accurately
• Handle reservations, room requests, and guest questions
• Promote hotel amenities, services, and upgrades
• Coordinate with housekeeping and maintenance to ensure rooms are ready
• Process payments, cash handling, and guest account charges
• Answer phones, messages, and guest requests professionally
• Help maintain a clean, organized, and fun front desk environment
• Follow hotel safety, security, and guest service standards
  
  

What We’re Looking For

• Strong communication and customer service skills
• Positive attitude and team-player mindset
• Organized, dependable, and detail-oriented
• Comfortable using computers, phones, and office equipment
• Ability to multitask in a fast-paced environment
• Hotel or customer service experience is a plus
• Able to stand/walk for extended periods and occasionally lift up to 40 lbs
• Flexible schedule, including weekends and holidays as needed
  
  

Who We Are

Tides Folly Beach is a beachfront hotel driven and defined by a singular passion: community. We go above and beyond to provide an expectation-exceeding, smile-inducing, memory-making experience for our community of guests. Internally, we focus on building a strong, tight-knit team community through growth, support, camaraderie, and pride. We embrace the community, culture, and spirit of Folly Beach while also being a steward in the evolution of the town as a coastal destination.

EOE / DFWP