Housekeeping Floor Supervisor

• Supervise, train, and support room attendants and housekeeping staff on assigned floors.
• Assign daily tasks, cleaning schedules, and work areas.
• Monitor staff performance, provide feedback, and report disciplinary or performance issues to management.
• Ensure adequate staffing levels and assist with scheduling.
• Inspect guest rooms, corridors, linen closets, and public areas for cleanliness, maintenance issues, and adherence to brand/quality standards.
• Verify that rooms are cleaned, stocked, and ready for guest occupancy.
• Document and report discrepancies, damages, or maintenance requests.
• nsure housekeeping procedures and safety protocols are followed (cleaning methods, chemical handling, equipment use).
• Maintain inventory of cleaning supplies, linens, and amenities; request replenishments as necessary.
• Coordinate with Front Office and Maintenance to prioritize room readiness and resolve operational issues.
• Ensure lost-and-found procedures are correctly followed.
• Respond promptly to guest requests or complaints related to housekeeping services.
• Provide professional, friendly, and efficient service to enhance guest satisfaction.
• Prepare daily reports on room status, staff assignments, and completed work.
• Assist in budgeting, cost control, and inventory management.
• Participate in training programs and meetings.

Qualifications

• High school diploma or equivalent (hospitality certification is a plus).
• 1–2 years of housekeeping experience; supervisory experience preferred.
• Strong knowledge of cleaning techniques, tools, and safety procedures.
• Excellent communication, leadership, and teamwork skills.
• Ability to multitask, prioritize, and maintain high attention to detail.
• Ability to stand, walk, and lift moderate weights throughout the shift.

Job Type: Full-time