HR Analyst

About Contour

Contour Software has grown from a dozen people to over 2,000 staff across 3 cities, in less than 14 years.

As a subsidiary of Constellation Software Inc., we are proud to be part of a global enterprise software conglomerate that has grown to become one of the top 10 software companies in the world, with employees and customers in 100+ countries. With a broad-based and ever-growing portfolio of market-leading, vertical-market enterprise solutions covering more than 100 industry domains in predominantly mature markets, CSI's recipe creates the perfect environment for professionals to build fulfilling, long-term careers.

What started as an R&D & Accounting back-office, has progressed into a full-service Global Centre serving all functions and departments, at the divisional as well as operating group/corporate level. Today Contour employees, located in Karachi, Lahore & Islamabad, are serving CSI divisions located in time zones spanning the globe, from Sydney to Vancouver. With the global growth of Constellation as the wind in our sails, we are only just getting started!

The Division

The Perseus operating group of Constellation Software Inc, is a portfolio of vertical market enterprise software companies. Perseus acquires independently managed software companies around the world, providing them with the strategic guidance and financial security they need to become leaders within their respective markets. They are proud to be the home of dozens of industry-leading brands across multiple vertical markets. Drawing from over 30 years of experience building and scaling vertical market software businesses of all shapes and sizes, Perseus Group has become an international organization of passionate investors, founders, operational experts, and, most importantly, a network of collaborators.

The Position

We are seeking a dynamic and detail-oriented HR Analyst with a strong focus on HR Analytics, Organizational Development (OD), and cross-functional data integration. The ideal candidate will be responsible for analyzing HR data, driving digital transformation, and supporting various HR functions to enhance employee experience and operational efficiency. This role requires experience consolidating data from HR, Finance, and Operations systems to deliver comprehensive, jurisdictionally compliant insights.

Key Responsibilities

Data Analysis & Reporting

• Lead the collection, analysis, and interpretation of key HR data metrics (e.g., turnover, retention, performance, engagement, diversity, compensation).
• Partner with system stakeholders to develop comprehensive reporting (e.g., Workday, ATS, payroll, survey platforms, and internal trackers) and cross-functional sources (Finance and Operations) to create unified, well-rounded dashboards and reports.
• Develop, maintain, and optimize HR dashboards, reports, and presentations that provide clear insights and recommendations to HR leadership and business leaders.
• Design and implement advanced data models to predict workforce trends, retention rates, and other HR-related forecasts.
• Monitor and support performance management processes, ensuring alignment with organizational goals.
• Leverage experience with financial systems to support HR reporting that correlates financial and operational data for executive and board-level presentations.
  
  

Workforce Planning

• Analyze workforce trends and provide insights to guide talent acquisition, retention strategies, and succession planning.
• Work with leadership to assess future workforce needs, identify skills gaps, and assist in strategic workforce planning efforts.
• Support the implementation of tracking systems to understand distributed workforce requirements and demand sources.
  
  

Employee Engagement & Performance

• Supporting the HR team in analyzing employee engagement results and partnering to provide actionable recommendations to improve employee satisfaction and performance.
• Partner with HR teams to track the impact of performance management programs and identify areas for improvement.
• Correlate HR and business data (e.g., eNPS vs cNPS) to assess the impact of employee experience on customer outcomes.
  
  

Data-Driven Decision Making

• Provide actionable insights that guide HR strategy and organizational development initiatives.
• Leverage data to support decision-making around compensation, benefits, and other HR policies and practices.
• Conduct separation spend analysis (e.g., start position vs end payment) with a focus on jurisdictional compliance, especially in Canada.
• Develop termination calculators that are compliant with legislative and common law requirements across various countries and jurisdictions.
• Partner with HR to analyze commission structures (paid vs business return) to identify success practices and business standards.
  
  

Collaboration & Stakeholder Management

• Partner with HR teams, department heads and leadership to translate business needs into analytical solutions.
• Present findings and insights to key stakeholders, ensuring the data tells a compelling story and drives change.
• Support the P4 team by utilizing project management systems to analyze workflows, results, dependencies, efficiencies, and roadblocks, as well as data from Teams Support system and provide recommendations for global standardization and improved execution.
  
  

Technology & Tools Management

• Partner with stakeholder to develop and integrate HR analytic tools and systems, ensuring data accuracy and consistency across platforms.
• Stay current with the latest HR technologies and analytics trends, recommending tools and platforms to enhance data-driven HR decision-making.
• Automate audit capabilities across hire-to-retire processes to ensure compliance and data integrity.
• Support the process to track compliance of HR functions across all business units to understand risk and compliance status.
  
  

Continuous Improvement

• Drive initiatives that improve HR processes through data and analytics.
• Identify opportunities for process optimization and provide recommendations to improve HR effectiveness and efficiency.
• Provide analysis and recommendations for M&A projects, identifying standards, exceptions, and best practices to support successful integration.
  
  

Desired Skills & Qualifications

• Degree in Human Resources, Data Analytics, Statistics, Business, or a related field
• 3-7 years of experience in HR analytics, business analysis, or a similar role
• Proven experience in building HR analytics dashboards, metrics, and reports
• Strong understanding of HR processes, including recruitment, employee engagement, performance management, and retention
• Strong proficiency in Excel and data visualization tools (e.g., Power BI, Tableau, SQL); experience in Workday is required
• Strong quantitative and statistical analysis skills
• Ability to work with large datasets and perform advanced data manipulation
• Strong analytical mindset with attention to detail
• Exceptional communication skills with the ability to present complex data insights to non-technical stakeholders
• Ability to manage multiple tasks and meet deadlines in a fast-paced environment
• Strong problem-solving skills and business acumen
• Ability to work collaboratively across multiple teams and departments
  
  

Exciting Benefits We Offer

• Market-leading Salary
• Medical Coverage – Self & Dependents
• Parents Medical Coverage
• Provident Fund
• Employee Performance-based bonuses
• Home Internet Subsidy
• Conveyance Allowance
• Profit Sharing Plan [Tenured Employees Only]
• Life Benefit
• Child Care Facility
• Company Provided Lunch/Dinner
• Professional Development Budget
• Recreational area for in-house games
• Sporadic On-shore training opportunities
• Friendly work environment
• Leave Encashment
  
  

Disclaimer: At Contour, we attribute our success to the unique contributions of our diverse staff. We’re committed to fostering a culture of respect that thrives on the varied perspectives and experiences of all individuals we recruit, employ, promote, and compensate. Since day one, we’ve adhered to a policy that champions a work environment honoring the worth and dignity of each person while being free from all forms of employment discrimination.

In our continuous effort to promote inclusivity, we extend our commitment to individuals with special needs by providing reasonable accommodations. We actively encourage qualified individuals with special needs to apply for the various openings within our company. Should you require assistance in completing the application process or have any inquiries regarding special facilities, please do not hesitate to contact our HR team. Your unique talents and abilities are welcomed and valued here.