Key Responsibilities:
1. Visa & Government Relations
- Initiate and follow up on visa applications for new staff and renewals.
- Track document validity (passports, visas, IDs) and ensure timely renewals.
- Handle visa cancellations and ensure clearance and exit procedures are completed.
- Coordinate with external government bodies including the Ministry of Labour, TAMM, and ICP.
- Operate the visa and Emirates ID machine for all processing tasks.
- Handle all Daman/insurance-related applications including issuance, cancellation, claims, and refunds.
2. Staff Attendance & Compliance
- Monitor and validate daily staff attendance using punch-in/punch-out machine data.
- Coordinate schedule changes and inform respective managers.
- Prepare final approval reports for attendance and submit to the General Service Manager.
- Update and validate sick leave certificates and ensure accurate records.
- Maintain and update vacation schedules, and assist in planning annual leaves.
3. HR Documentation & Internal Communication
- Issue, file, and track warning letters, sick leaves, and HR memos.
- Maintain updated employee files, ensuring all documentation is current and complete.
- Coordinate directly with the Admin & CEO and business owners on urgent HR, visa, or staff-related matters.
- Review and manage passport holding logs, renewal tracking, and related follow-ups.
4. Staff Training & Development
- Prepare and schedule staff for Food Safety Training and EFST exams.
- Maintain training records and ensure compliance with food safety regulations.
5. Financial Admin & Support
- Manage Visa and Mastercard machine coordination and reporting.
- Assist in HR-related budgeting or staff costing reports when required.
Qualifications & Requirements:
- Bachelor’s degree in Human Resources, Business Administration, or a related field.
- 3–5 years of relevant HR administrative experience, preferably in the F&B or hospitality industry.
- Strong knowledge of UAE labour laws, visa processes.
- Proficiency in MS Office, time attendance systems, and documentation software.
- Excellent organizational, communication, and follow-up skills.
- Bilingual (Arabic and English) preferred.
Key Competencies:
- HR Documentation & Filing
- Attendance & Leave Management
- Communication & Coordination
- Compliance & Regulation Awareness
- Confidentiality & Integrity
Job Types: Full-time, Permanent, Contract
Contract length: 24 months
Pay: AED3,000.00 - AED3,500.00 per month