HR Executive with Experience in Cost Estimation / Call Center

Location: Murree Rd, Rawalpindi
Job Type: Full-Time

Job Overview:

We are looking for an experienced HR professional who has previously worked in a Cost Estimation/Construction Estimation company or a Call Center HR role. The ideal candidate will be responsible for managing the complete HR cycle including recruitment, employee relations, payroll, performance management, and compliance. Experience in handling a target-driven, fast-paced environment is essential.

Key Responsibilities:

• Manage end-to-end recruitment for cost estimators, call center staff, and other positions.
• Develop and implement HR policies, procedures, and compliance standards.
• Conduct employee onboarding, training, and orientation programs.
• Handle payroll processing, attendance, and leave management.
• Maintain employee records and HR databases.
• Address employee grievances and resolve conflicts to ensure a healthy work environment.
• Support management with workforce planning, appraisals, and performance evaluations.
• Assist in building a positive organizational culture aligned with company values.
• Ensure compliance with labor laws and company standards.
• Collaborate with management to improve retention, motivation, and employee engagement.

Requirements:

• Bachelor’s/Master’s degree in HR, Business Administration, or related field.
• Proven HR experience in a Cost Estimation / Construction Estimation company or Call Center industry.
• Strong knowledge of recruitment strategies, particularly for technical and sales roles.
• Familiar with HRIS systems, payroll software, and employee performance tools.
• Excellent communication, interpersonal, and conflict resolution skills.
• Ability to work under pressure in a target-driven, fast-paced environment.
• Strong organizational and multitasking skills.

Preferred Skills:

• Experience with construction/estimation workforce recruitment.
• Experience in high-volume hiring (call center agents or sales staff).
• Knowledge of US labor compliance (a plus if company works with international clients).
• Proficiency in MS Office and HR tools.

Job Type: Full-time

Work Location: In person