Qureos

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Job Title: HR Manager

Location: Chennai
Experience: Minimum 10–15 years in HR operations preferably in a Retail organisation
Preferred Age: 35-45 years

Role Overview

The HR Manager will oversee all human resource functions across the retail and production network — including store staff, warehouse teams, kitchen staff, and head office employees. The role involves end-to-end responsibility for recruitment, onboarding, payroll, compliance, and employee engagement, ensuring that the organisation maintains a motivated, disciplined, and value-driven workforce.

Key Responsibilities1. Recruitment & Staffing

  • Plan and execute recruitment for retail outlets, warehouse, kitchen, and support functions.
  • Build a pipeline of reliable and skilled manpower for expanding store operations.
  • Conduct interviews and coordinate with store managers and department heads for final selection.
  • Manage onboarding and induction of new employees with clear communication of company values and policies.

2. Attendance, Payroll & Compliance

  • Supervise attendance tracking across outlets and units; ensure timely data collection from stores.
  • Process monthly payroll accurately and coordinate with accounts for disbursement.
  • Manage statutory compliance — PF, ESI, Gratuity, Bonus, Shops & Establishments Act, etc.
  • Maintain and update all employee records, ID cards, and documentation.

3. Employee Engagement & Retention

  • Conduct orientation sessions, store-level team meetings, and employee recognition programs.
  • Address staff concerns, grievances, and interpersonal issues sensitively and promptly.
  • Promote a healthy, respectful, and safe work environment across all units.
  • Implement retention initiatives and ensure a positive employee experience.

4. Performance & Policy Management

  • Coordinate with store heads for periodic performance appraisals and goal setting.
  • Standardise HR policies across outlets and ensure fair implementation.
  • Provide HR insights to management on productivity, attendance patterns, and manpower costs.
  • Enforce discipline, punctuality, and workplace ethics in a constructive manner.

5. Exit Management & Documentation

  • Handle resignations, relieving formalities, and full-and-final settlements smoothly.
  • Conduct exit interviews and identify patterns in attrition.
  • Ensure timely clearance of dues and handover of responsibilities.

Key Skills & Attributes

  • Strong people management skills suited to retail and frontline workforce.
  • Ability to engage with staff at all levels — from sales executives to management.
  • Knowledge of HR statutory requirements and labour laws applicable to retail.
  • Excellent communication and conflict resolution skills.
  • Proficiency in MS Excel, HRMS tools, and Google Workspace.
  • Balanced approach — empathetic yet firm in enforcing processes.

Education

  • Graduate or Postgraduate in Human Resources / Business Administration.
  • Additional certifications in Labour Laws or Payroll Management will be an added advantage.

Reporting To

  • MD

Job Types: Full-time, Permanent

Pay: ₹40,000.00 - ₹50,000.00 per month

Benefits:

  • Health insurance
  • Provident Fund

Work Location: In person

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