HR Operations Specialist

About Taager
is the first B2B startup specialized in supporting social sellers. We are democratizing the social e-commerce space by enabling entrepreneurs — whether beginners or experienced — to sell online without capital, inventory, or operational experience. We handle product selection, storage, logistics, payment collection, and customer service on behalf of our merchants.

Launched in 2019 with a team of just 8 people, we’ve grown to over 700 employees across Egypt, Saudi Arabia, the UAE, and more recently, Morocco. We serve over
34,000 social commerce sellers from diverse backgrounds — from students seeking side income to seasoned digital marketers aiming to become independent entrepreneurs. Our sellers have access to over 2,500 high-potential products.

Our teams are driven by our mission and deeply motivated to provide the best experience for our sellers. With a commitment to quality and operational excellence, we're transforming the social commerce landscape in the MENA region!

Our Mission

To empower anyone to start and grow their own e-commerce business.

Our Vision

We envision a world where anyone can sell online, earn a living, and even build wealth — all within a simple, low-risk environment. A world where the magic of technology is made accessible to the most talented merchants.

Why Join Taager?

• You'll work in an international environment with team members from over 10 nationalities.
• You’ll have access to a very attractive compensation plan, depending on your ability to scale.
• We invest in team development and prioritize internal promotions.
• You’ll work alongside ambitious, kind, and talented individuals

About The Role:

We are looking for a highly motivated and versatile HR Operations Specialist to become an integral part of our growing People team. This is a unique and hands-on role that offers exposure to the full spectrum of the employee lifecycle. You will report directly to the Regional People & Culture Manager and be their right hand in executing people strategies that drive business success.

You are the ideal candidate if you thrive in a fast-paced environment, are a natural problem-solver, and get energized by juggling multiple priorities. You don't just follow processes; you help us build and improve them as we scale.

Key Areas of Responsibility:

• Talent Acquisition:
• Manage the end-of-the-end recruitment cycle for junior to mid-level roles, from job posting to offer letters.
• Screen resumes, conduct initial phone screens, and coordinate interview schedules.
• Partner with hiring managers to understand their team needs and ensure smooth candidate experience.

• HR Operations & Daily Tasks:

• Serve as the first point of contact for employee inquiries regarding HR policies, benefits, and procedures.
• Manage and maintain all employee records and HRIS data with a high degree of accuracy and confidentiality.
• Process HR-related documentation, including employment contracts, onboarding packages, and exit paperwork.
• Administer employee benefits programs and act as a liaison with benefits providers.
• Ensure 100% compliance with local labor laws and internal policies.

• Performance Management:

• Support the administration of the company’s performance review cycles (e.g., goal setting, mid-year, and year-end reviews).
• Guide managers and employees on the use of our performance management system and best practices.
• Track completion rates and compile data to help identify trends and development needs.

• Training & Development:

• Coordinate the logistics for all training sessions, workshops, and learning initiatives.
• Assist in identifying training needs through surveys, interviews, and consultation with managers.
• Promote available learning resources and encourage a culture of continuous learning.

• Employee Engagement:

• Act as a culture champion, helping to foster a positive, inclusive, and high-performing work environment.
• Assist in organizing and executing employee engagement activities, team-building events, and recognition programs.
• Help conduct employee surveys and support action planning based on feedback.

What will make successful:

• Must-Haves:
  • A minimum of 2 years of experience in a multi-faceted HR role, preferably in a fast-growing tech company or startup.
  • A proven great multi-tasker with the ability to prioritize effectively in a dynamic environment.
  • Exceptional flexibility and adaptability to change; you are comfortable with ambiguity and shifting priorities.
  • A fast and agile learner who is eager to take on new challenges and acquire new skills.
  • Strong interpersonal and communication skills, with a high level of empathy and discretion.
• Technical Skills:
  • Proficiency in HRIS systems (e.g. BambooHR, Workable) and Google Workspace/Microsoft Office Suite.
  • Solid understanding of HR best practices and core labor legislation.