HR Operations Team Leader

The HR Operations Team Leader is responsible for ensuring smooth daily operations that support our large international team. This includes managing accommodation, uniforms, onboarding, staff welfare, and team events. It requires a proactive, solutions-oriented individual with leadership skills, a service-driven mindset, and the ability to handle multiple priorities in a 5* environment. You will manage a small operations team, ensure compliance with procedures, and directly support staff through a hands-on and people-focused approach.

JOB LOCATION - FUJAIRAH, UAE

QUALIFICATIONS & EXPERINECE

• Driver’s License (Mandatory)
• Experience working in a VVIP private facility.
• Prior experience working with people from various nationalities.
• Experience working in accommodation management, inventories or events management is a plus.

JOB DESCRIPTION

• Lead and supervise the HR Operations team to ensure smooth delivery of logistical support services.
• Assign tasks, monitor team performance, and provide training and guidance.
• Coordinate shift schedules and manage team workloads effectively.
• Keeping track of monthly accommodation contract renewals and processing on time.
• Oversee the setup and ongoing management of staff accommodation, including apartment setup, room and bed space preparation, room and apartment moves, and ensuring readiness for new arrivals (e.g., making beds, replenishing towels/toiletries, welcome letters).
• Make sure rooms are properly cleared following staff departures, and all linen and uniforms are collected
• Conduct routine inspections of staff housing; promptly address issues and arrange repairs, replacements, or maintenance as needed.
• Maintain accurate accommodation inventories and ensure stock levels are updated using the inventory management system.
• Distributing amenities to staff during the start of the month and keeping inventory
• Ensure that all maintenance issues concerning accommodation are addressed.
• Manage staff uniform issuance: order, track, distribute, and record all items in the inventory system, ensuring staff receive the correct uniforms on time.
• Oversee the uniform and linen stock and maintain cleanliness and order.
• Handle onboarding logistics, including room preparation, documentation, induction support, and transport to onboarding activities or appointments.
• Manage logistics for staff appointments, events, passport renewals, and other HR-related errands.
• Serve as the point of contact for staff accommodation and HR-related queries, responding in a professional and service-oriented manner.
• Prepare and host monthly staff parties and manage the staff events calendar.
• Create and send regular staff communications, including the staff newsletter and broadcasts.
• Prepare purchase requests and requisitions for staff supplies and equipment.
• Ensure all operational and last-minute requests are handled promptly and effectively.
• Manage the after-hours phone and coordinate urgent or emergency logistics outside of standard hours.
• Ensure compliance with internal policies and procedures; maintain confidentiality in all HR matters.
• Maintain proficiency in Microsoft Office and HR/inventory systems.
• Be flexible, hands-on, and physically able to assist with room setups, inspections, and field-based tasks across various locations.

BENEFITS & SALARY

• Accommodation Provided
• Meals whilst at work
• Health Insurance
• 1 economy flight per annum
• 30 days’ vacation per annum
• Salary depends on experience

Job Type: Permanent

Application Question(s):

• Are you willing to relocate to Fujairah?

Language:

• English as your NATIVE language (Required)

License/Certification:

• UAE driver's license (Preferred)