HR People Operations Specialist

The HR People Operations Specialist is the meticulous architect behind our HR administrative processes, playing a critical role in maintaining accurate records, streamlining documentation, and ensuring data integrity. This individual will be the primary custodian of our HR archiving system, ensuring all employee-related paperwork, from onboarding to offboarding, is precisely managed. Your work will directly support efficient HR operations, compliance, and the seamless employee experience at Cilantro.

Responsibilities

• 1- Archiving & Document Management:
• Manage and maintain the HR archiving room (physical and digital), ensuring all employee files and HR documents are accurately filed, secure, and easily retrievable.
• Develop and implement efficient archiving protocols for all HR-related paperwork, including contracts, performance reviews, disciplinary actions, and personal documents.
• Oversee the scanning, indexing, and digital storage of HR documents, ensuring adherence to data privacy regulations.
• 2- Onboarding & Offboarding Documentation:
• Prepare and process all necessary onboarding documents for new hires, including offer letters, contracts, and new employee kits.
• Manage the administrative aspects of offboarding, including preparing termination letters, final settlement documents, and ensuring timely return of company property documentation.
• 3- Database Management & Data Entry:
• Maintain the accuracy and integrity of the HR database (HRIS) by performing timely and precise data entry for all employee life cycle events (new hires, transfers, promotions, terminations, personal data updates, etc.).
• Conduct regular data audits and reconciliations between physical files and digital records to ensure consistency.
• 4- Contract & HR Letter Preparations:
• Prepare employee contract renewals accurately and on time, coordinating with relevant departments for approvals.
• Draft and issue various HR letters (e.g., salary certificates, experience letters, warning letters) as requested, ensuring compliance with company policy.
• 5- Medical Insurance & Benefits Delivery Support:
• Coordinate the delivery of medical insurance cards and related benefits documentation to employees.
• Assist in the administrative tasks related to medical insurance enrollments, claims support, and policy inquiries.
• 6- General HR Paperwork & Administration:
• Handle all general HR paperwork and administrative tasks, ensuring completeness and accuracy.
• Assist in preparing HR reports and presentations by providing accurate data from records.
• Support internal and external HR audits by providing requested documentation.
  
  

Requirements

• Education: Bachelor's degree in Human Resources, Business Administration, or a related field.
• Experience: 1-2 years of progressive experience in HR Administration, HR Backoffice, or Document Management, with a strong focus on archiving and data integrity. Experience in the F&B industry is a plus.