HR Specialist - MIS (VOIS)

Who we are

VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation.
As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.
We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.

#VOIS #BeUnrivalled #CreateTheFuture

About this Role

We are seeking a detail-oriented HR Systems & Reporting Specialist to manage system-related activities across the employee lifecycle, including onboarding, offboarding, and payroll reporting. This role is pivotal in ensuring data integrity, supporting HR operations, and delivering insightful reports to stakeholders. The ideal candidate will have a strong foundation in HR systems and analytics, with a proactive approach to process improvement and stakeholder engagement.

What you will do

Manage end-to-end system activities for employee lifecycle events including onboarding, changes, exits, and unpaid leaves.
Prepare and deliver weekly, monthly, and annual HR reports using stored data and various sources.
Respond to ad hoc reporting requests and ensure timely delivery of accurate information.
Support offboarding processes and maintain employment records related to hiring, transfers, promotions, and terminations.
Participate in system updates and releases, conducting thorough UAT to ensure smooth implementation.
Maintain documentation for HR systems and reporting processes.
Ensure service delivery within agreed SLAs for specific customer groups.
Handle employee enquiries and support HR-related requests.
Collaborate on HR projects and initiatives linked to system enhancements.
Review and revise HR processes and communicate changes to stakeholders.
Assist payroll by providing monthly employee data such as sick days, leavers, and unpaid leave.

Who you are

Bachelor’s degree in Management Information Systems or Business Administration (HR major preferred).
1–2 years of experience in HR, ideally with exposure to HR systems.
Strong stakeholder management and communication skills across all levels.
Proficient in Microsoft Excel and PowerPoint.
Familiarity with SuccessFactors HR modules and EVO HR systems.
Demonstrated ability to maintain data accuracy and integrity.
Experience in customer service and MIS is advantageous.

Not a Perfect Fit?

Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in.

What’s in it for you

Opportunity to work on impactful HR projects and system enhancements.
Exposure to global HR systems and data analytics practices.
Collaborative work environment with cross-functional teams.
Continuous learning and development through hands-on experience.
Contribution to strategic HR operations and decision-making.

What skills you will learn

Advanced HR reporting and analytics.
System implementation and user acceptance testing (UAT).
Process optimisation and documentation.
Stakeholder engagement and communication.
Payroll coordination and data management.

Join Us

At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.
We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.
With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

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