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HRIS Analyst

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Job Description

The Human Resources Information System (HRIS) Analyst will support and maintain Hopebridge’s HRIS applications and information systems. Defining how the HRIS can be optimized to improve the employee experience and functionality of HR systems. Sustain a reliable HR database and provide analytical insights on HR metrics which assist business decision making

Responsibilities

Essential Functions
  • Oversees and maintains optimal function of the HRIS, and adjacent systems and workflows which may include installation, customization, development, maintenance, and upgrade to applications, systems, and modules.
  • Provides technical support, troubleshooting, and guidance to HRIS users.
  • Collaborates with leadership and HR staff to identify system improvements and enhancements; recommends and implements solutions.
  • Manages permissions, access, personalization, and similar system operations and settings for HRIS users.
  • Programs custom functions and documentation such as automated queries, filters, macros, and reports.
  • Compiles or assists with the acquisition of complex data reports, summaries, and logs for senior executives and HR staff.
  • Serves as lead representative and liaison between HR, information services, external vendors, and other stakeholders for HRIS design and implementation projects.
  • Ensures system compliance with data security and privacy requirements.
  • Maintains knowledge of trends and developments in HRIS providers, vendors, and technology.
  • Managing and prioritize requests for process improvements, current system enhancements, and the development and/or purchase of new software applications.
  • Leads HRIS system implementations, including testing and configuration, security administration, report writing, system optimization post go-live, and coordination and management of cross-functional dependencies between HR, Benefits, IT, Budget and Payroll
  • Support and maintain the HR ticketing system, ensuring timely triage, tracking, and resolution of employee inquiries.

Competencies
  • Thorough understanding of all areas of information systems with a highly technical understanding of at least one commercial HRIS product, Paylocity preferred.
  • Excellent verbal and written communication skills.
  • Excellent interpersonal and technical support skills.
  • Excellent organizational skills and attention to detail.
  • Strong analytical and problem-solving skills.
  • Familiarity with human resource policies and procedures to ensure the HRIS meets organizational needs and goals.
  • Ability to keep information confidential.
  • Proficient with Microsoft Office Suite or related software.
  • Experience with Freshservice preferred

Skills & Qualifications

Required Education and Experience
  • Bachelor's Degree, HR-related degree preferred
  • 2-3 years' experience working with HRIS systems, Paylocity highly preferred
  • 1-3 years of experience resolving employee relations issues
  • Experience with full systems implementation
Position Type and Expected Hours of Work
This is a full-time and hybrid position, working in office 3 days a week. Occasional evening and weekend work may be required as job duties demand.

Physical Demands
This is a stationary position that requires frequent sitting or standing, repetitive wrist motions, grasping, speaking, listening, close vision, color vision, and the ability to adjust focus. It also may require occasional lifting, carrying, walking, climbing, kneeling, bending/stooping, twisting, pulling/pushing, walking, bending, stooping, and reaching above the shoulder. Employees in this position must be physically able to efficiently perform the essential functions of the position.

Work Environment
Work is performed in an office environment. Work may be stressful at times due to a busy office. Interaction with others is constant and interruptive. Position based at corporate office in Indianapolis, IN

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