HRIS Manager

Job Summary

The Human Resources Information System (HRIS) Manager is responsible for the operations, development, integrations, and maintenance of all systems used by the Human Resources Department (includes UKG HR, Payroll, Benefits, Recruiting, Onboarding, Workforce Dimensions Time and Attendance, Document Manager, Umantis, and Learning Management). The HRIS Manager partners with HR management and outside vendors to ensure that the department’s systems needs are met and plans for future system enhancements and strategic business growth. This position reports to the VP of Human Resources (HR Operations).

Job Responsibilities

• Manages all projects and process improvement, including applying change management experience to facilitate movement to new levels of quality.
• Takes action that is consistent with available facts, constraints, and probable consequences. Uses this data to build project plans and ensure adherence to schedule and other specifications.
• Utilizes people skills when collaborating with various customers and peers to accomplish project goals.
• Recommends process/customer service improvements, innovative solutions, policy changes and/or major variations from established policy.
• Performs system maintenance, including assisting in the review, testing and implementation of HRMS system upgrades. Collaborates with functional and technical staff to coordinate application of upgrade or fix. Maintains HRMS system tables. Documents process and results.
• Provides production support, including researching and resolving HRMS problems, unexpected results, or process flaws; performing scheduled activities; recommending solutions or alternate methods to meet requirements.
• Generates reports/queries, including writing, maintaining, and supporting a variety of reports or queries utilizing appropriate reporting tools. Assists in development of standard reports for ongoing customer needs. Ensures data integrity in systems by running queries and analyzing data.
• Conducts training, including developing user procedures, guidelines, and documentation. Trains clients on new processes/functionality. Trains new system users.
• Maintains awareness of current trends in HRMS with a focus on product and service development, delivery, and support, and applying key technologies. Examines trends in information systems training, materials, and techniques. Through classes, reading, webinars, or other mechanisms, continuously increases both HR knowledge and HRIS application/tools knowledge.
• Participates in user group meetings/conferences.
• Performs other related duties as assigned.

Qualifications

• 5+ years of HRIS administration and implementation experience
• 5+ years technical experience using HR tools and systems
• Bachelor's degree in computer science or related field or equivalent work experience
• SHRM Certified Professional (SHRM-CP) credential preferred
• Project Management Professional (PMP®) or Certified Scrum Master (CSM) certification preferred

Other Skills and Abilities

• Uses qualitative/quantitative measurement and data collection design principles
• Uses effective approaches and risk assessment to choose a course of developing solutions
• Excellent time management skills
• Strong analytical and critical thinking skills
• Advanced Microsoft Excel skills
• Excellent analytical and strategic problem-solving ability
• Excellent verbal and written communication skills
• Excellent organizational skills and diligence