Human Resources Coordinator- Complex

Who We Are

Based in San Antonio, Texas, Zachry Hotels is a proven leader in the development, management and ownership of hospitality assets. At Zachry Hotels, we are passionate about hospitality and surround ourselves with team members who share that same passion. Our tenure in the hospitality and hotel industry has provided us the knowledge and key relationships for success in hotel management, operation, and development. We take care of our clients, business partners and each other as family, within a culture of service and accountability, where we do the right thing because it is the right thing to do.

Together We Can Do Great Things® Every Person Matters® This Is More Than A Job®

Position Overview

The Human Resources Coordinator provides administrative and operational support to the Human Resources function across multiple Zachry Hotels properties. This role helps coordinate and execute key HR programs including onboarding, recruitment support, employee records management, HR systems administration, compliance tracking, and employee engagement initiatives.

What You’ll Do

• Support day-to-day Human Resources operations across multiple Zachry Hotels properties.
• Serve as a resource for HR teams and leadership on HR processes, documentation, and systems.
• Assist with maintaining standardized HR documentation including employee personnel files and confidential records.
• Support HR leadership with coordination of HR initiatives, programs, and compliance activities.
• Assist with onboarding activities including processing paperwork, coordinating orientation, and ensuring documentation is completed accurately.
• Ensure completion and accuracy of employment documentation including Form I-9s and new hire records.
• Support pre-employment requirements including background checks and onboarding documentation.
• Assist team members with general benefits enrollment questions and related documentation.
• Coordinate with payroll to ensure employee status changes are processed accurately and timely.
• Maintain records related to leave tracking, attendance, and employment status updates.
• Support HR compliance with company policies, employment regulations, and documentation requirements.
• Assist with HR audits, reports, and workforce data requests.
• Track required training, certifications, and employee acknowledgements.
• Maintain organized HR records and files in accordance with company retention policies.
• Assist with recruitment coordination including interview scheduling and candidate communication.
• Support job postings and internal transfer processes as directed.
• Assist with coordination of training sessions and track training completion records.
• Support employee engagement initiatives and HR-led programs across hotel properties.
• Coordinate HR meetings, schedules, and department calendars when needed.
• Assist HR leadership with special projects and cross-property initiatives.

What You’ll Bring

Required Skills and Abilities

• Strong organizational and administrative skills with exceptional attention to detail.
• Ability to manage multiple priorities and deadlines across multiple locations.
• Ability to maintain strict confidentiality and handle sensitive information professionally.
• Strong interpersonal and communication skills with the ability to interact effectively with employees at all levels.
• Strong problem-solving skills and ability to work in a fast-paced operational environment.
• Proficiency in Microsoft Office including Word, Excel, and Outlook.
• Ability to work both independently and as part of a collaborative team.
• Professional appearance and adherence to grooming standards.
• Ability to work flexible schedules based on operational needs.

Education & Experience

• High School Diploma or GED required.
• Previous Human Resources or administrative experience preferred.
• Experience working in hospitality or service-oriented environments preferred.
• Associate’s or Bachelor’s degree in Human Resources, Business Administration, or related field preferred.

Other Qualifications

• Spanish speaking skills required.
• Strong commitment to integrity, service excellence, and teamwork.
• Ability to adapt and support HR operations across multiple hotel locations.

Zachry Hotels offers an industry leading benefits package for our employees and their families.

• Medical, Dental, Vision and Life Insurance
• 401K, Paid Leave and Bonus Program
• Company-paid short-term and long-term disability insurance
• Employee assistance program
• Tuition Reimbursement
• And many more

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

Notice to Staffing Agencies

Zachry Hotels (Zachry) will not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to Zachry, including unsolicited resumes sent to a Zachry mailing address or email address, directly to Zachry employees, or to Zachry’s resume database will be considered Zachry property. Zachry will not pay a fee for any placement resulting from the receipt of an unsolicited resume. Zachry will consider any candidate for whom an Agency has submitted an unsolicited resume to have been referred by the Agency free of any charges or fees. Agencies must obtain advance written approval from Zachry’s recruiting function to submit resumes, and then only in conjunction with a valid, fully executed contract for service and in response to a specific job opening. Zachry will not pay a fee to any Agency that does not have such an agreement in place. Agency agreements will only be valid if in writing and signed by Zachry’s Human Resources Representative or his/her designee. No other Zachry employee is authorized to bind Zachry to any agreement regarding placement of candidates by Agency.