Human Resources Manager

The HR Manager will serve as a strategic partner to the business , ensuring that people priorities are aligned with organizational goals and long-term growth. The role is responsible for providing comprehensive HR services and expert guidance across areas such as policies, people development, performance, and reward.

By fostering strong relationships with Group Directors, CSCO, Business Head, Function Heads, and external stakeholders, the HR Manager will enable a consistent and impactful people experience across geographies, supporting both business performance and employee success.

Key Responsibilities

Talent Acquisition

• Lead end-to-end recruitment across KSA, India, and UAE covering frontline, operations, sales, technology, and leadership roles.
• Build and maintain strong talent pipelines for critical roles to ensure business continuity and future capability.
• Drive direct hiring strategies to optimize cost while balancing agency/vendor partnerships where necessary.
• Ensure alignment with nationalization goals (Saudization in KSA, Emiratization in UAE) while maintaining quality of hire.

HR Operations, Governance & Compliance

• Ensure accurate and compliant payroll, benefits, and employee data management across UAE, KSA, and India.
• Oversee visa, work permit, and PRO processes in UAE and KSA with timely execution.
• Maintain compliance with local labor laws and statutory requirements in all three geographies.
• Drive HR cost governance , including manpower budgeting and local subsidies (e.g., HRDF).
• Conduct periodic HR audits and ensure policy adherence and process standardization.
• Provide HR dashboards and reports to leadership on headcount, attrition, payroll, and compliance.
• Partner with internal teams to ensure governance and compliance on all HR metrics.

HR Strategy & Planning

• Develop and execute the Human Resources Strategy in alignment with Group strategy and business direction.
• Act as a trusted advisor to senior leadership and function heads, ensuring HR initiatives strengthen organizational capability and business delivery.
• Provide support and direction in specialist areas — Talent Acquisition, Talent Development, Performance Management and HR Operations .
• Translate business requirements into people plans with clear milestones, ownership, and measurable impact.

Organization Design, Structure & Cost

• Partner with functional leaders to design agile organization structures that balance efficiency and scalability.
• Ensure optimal spans of control, reporting hierarchies, and role fitment to enable business growth.
• Lead workforce planning and provide visibility into current and future headcount needs.
• Drive manpower cost governance, ensuring HR costs are aligned with business and financial targets.

Performance Management

• Lead the annual performance cycle , ensuring timely goal setting, cascading, reviews, and feedback .
• Facilitate moderation and normalization sessions to ensure fairness and differentiation.
• Deliver data-driven insights and leadership reports for appraisal and compensation discussions.
• Ensure timely execution of promotions, pay corrections, and incentive disbursements .
• Foster a performance-driven culture by building accountability into the review process.

Talent Review & Succession Planning

• Partner with function heads to conduct talent reviews and identify HiPOs, critical roles, and potential successors .
• Ensure each critical talent has an Individual Development Plan (IDP) and track progress against it.
• Build succession pipelines for business-critical and leadership roles.
• Facilitate cross-border talent mobility to strengthen leadership bench strength.

Employee Engagement & Culture Building

• Diagnose engagement levels through surveys, focus groups, and leader connects; design targeted interventions.
• Partner with business to implement clear action plans to improve engagement and retention.
• Drive recognition initiatives, floor-level activations, quarterly townhalls, and business update meetings .
• Ensure grievance redressal processes are transparent, timely, and aligned with group code of conduct.
• Champion a “Thank You Culture” and lead culture transformation initiatives across geographies.

People Management & Leadership

• Provide direction and coaching to HRBPs and HR Ops teams across UAE, KSA, and India.
• Invest in developing HR team capabilities, ensuring they are equipped to handle stretch targets.
• Foster a culture of collaboration, trust, and high performance within the HR function.

Knowledge, Skills & Experience

• Total Experience 5-8 years experience in an HRBP role
• Must of experience of managing end to end HR responsibilities for corporate & Warehouse employees
• Strong understanding of HR operations & Analytics
• Strong stake holder management | Very strong commercial acumen and analytical skills | Execution focus| Strong compliance orientation |Self Starter/ ability to deal with ambiguity.