Human Resources Manager

Key Responsibilities

1. Talent Acquisition and Onboarding

• Recruitment: Develop and execute recruitment strategies to attract qualified clinical staff and non-clinical personnel.
• Credentialing: Manage the verification and credentialing process for all medical practitioners in line with NABH standards and state medical council requirements.
• Onboarding: Conduct comprehensive onboarding and orientation programs that include training on hospital policies, quality standards, NABH requirements, and the hospital's Ayurvedic ethos and culture.

2. Compliance and Quality Management

• NABH Compliance: Ensure all HR policies, procedures, and documentation (e.g., job descriptions, training records, personnel files) strictly adhere to the latest NABH standards (especially related to HRM and Quality Indicators).
• Legal Compliance: Maintain compliance with all relevant labor laws (e.g., Shops and Establishments Act, ESI, PF, Minimum Wages Act) and regulatory bodies.
• Policy Development: Draft, update, and implement HR policies and employee handbooks specific to a hospital environment.

3. Training and Development

• Needs Assessment: Identify training needs across all departments, particularly for clinical skill enhancement and NABH-mandated training (e.g., infection control, fire safety, ethics, patient rights).
• Program Management: Coordinate and track mandatory training sessions for all staff, maintaining meticulous records as required by NABH.
• Performance Management: Implement and oversee a robust performance appraisal system linked to job descriptions and competency assessments.

4. Employee Relations and Administration

• Employee Welfare: Act as a key liaison for employee grievances, maintaining a positive and supportive work environment that reflects the principles of holistic health.
• Discipline & Grievance: Manage disciplinary procedures, ensuring fairness, consistency, and adherence to policy.
• Compensation & Benefits: Oversee payroll input, manage benefits administration, and conduct periodic salary and benefits surveys.

5. HR Record Management

• Maintain accurate and confidential personnel records, including licenses, certifications, health checks, and training logs, ensuring ready availability for NABH audits/surveys.
• Prepare and submit all necessary statutory reports.

Qualifications and Skills

Required:

• Education: Master's degree in Human Resources Management, Business Administration (HR specialization), or a related field.
• Experience: Minimum of 5-7 years of progressive HR experience, with at least 3 years in a hospital or healthcare setting.
• NABH Knowledge: Essential working knowledge of NABH standards and accreditation processes, particularly the HRM chapter.
• Skills: Strong knowledge of Indian labor laws, excellent communication (written and verbal), conflict resolution, and leadership skills.

Preferred:

• Experience managing HR in an Ayurvedic, holistic, or wellness center.
• Certification in NABH Internal Assessor/Coordinator.
• Proficiency with HRIS/HRMS software.

Competencies

• Ethical Practice: Upholds the highest level of professionalism and confidentiality.
• Cultural Sensitivity: Understanding and appreciation for the unique culture of an Ayurvedic institution.
• Results-Driven: Focus on achieving HR metrics and quality standards.
• Teamwork and Collaboration: Ability to work effectively with clinical heads and senior management.

Job Type: Full-time

Pay: ₹30,000.00 - ₹50,000.00 per month

Benefits:

• Provident Fund

Work Location: In person