Human Resources Supervisor

Company Description

Rixos Hotels, with 25 years of experience in the tourism sector, continues to grow worldwide as a Turkish brand with new investments, driven by a management model based on dynamic, flexible, and proactive strategies. Currently, we operate 43 different hotels, theme parks, and special projects across 3 continents and 8 countries.

In Turkey, we provide services to our guests in various concepts with a talented workforce of approximately 8,000 people in the Antalya, Muğla, and Istanbul regions.

We are seeking a valuable team member for the position of “ Human Resources Supervisor " to be considered at Rixos Tersane İstanbul.

Job Description

• Is authorised for all recruitments, legal procedures, rules concerning disciplinary action and remuneration, performance assessments, health and security rules.
• Oversee the hotel’s end-to-end recruitment process, including needs analysis, job postings, interviews, offers, and onboarding.
• Partner closely with department heads to understand and define hiring needs.
• Develop and implement effective recruitment strategies, participate in career fairs, and build strong external partnerships.
• Monitor and analyze employee turnover trends, providing data-driven recommendations for improvement.
• Support payroll and personnel administration processes when required.
• Act jointly with the section manager or department managers to identify human resources needs.
• Responsible for ensuring that the committee meetings are held.
• Keep all records required by the hotel management and competent authorities in an accurate, timely and proper manner.
• Follow-up the procedures for new recruits and employees that have left the company.
• Ensure that procedures related to the Social Security Administration (SSK), Regional Labour Directorate and Employment Agency are monitored.
• Obtain work permits and residence permits for expatriates.
• Ensure that assistance is provided to solve employee problems.
• Take part in the Emergency Response Teams.
• Carry out all other duties assigned by managers and hotel maagement not specified in the job description.
• To be flexible and extend job duties to carry out any other reasonable duties and responsibilities within the job capability as assigned, including redeployment to alternative departments/areas if required, to meet business demands and guest service needs.
• To attend training and meetings as and when required.
  
  

Qualifications

• Bachelor’s degree in a relevant field (Human Resources, Psychology, Labor Economics, Business Administration, etc.),
• At least 3 years of recruitment experience in a supervisory role in the hospitality or service industry,
• Good command of English,
• Proficient in using MS Office programs,
• Preferably with HRWeb experience,
• Knowledge of Labor Law and Social Security regulations,
• Knowledgeable about recruitment and expat processes,
• Proficient in interview techniques and experienced in candidate assessment processes,
• Strong communication, analytical, and planning skills,
• A team player with a solution-oriented mindset and strong follow-up skills.