HVAC Dispatcher

We are Urgently Hiring an HVAC Dispatcher in your area!

What we offer:

Competitive salary
Direct Deposit every Friday
Performance Bonus, Company Profit Sharing Bonus, and Safety Bonus
Paid holidays and generous Paid Time Off
Benefits Effective the 1st of the month following your date of hire
Excellent Medical, Dental, and Vision plans
HSA and FSA Spending Accounts - with generous company contribution to HSA
401(k) match - 50% up to 5%
Employee Discounts through the Tickets at Work Program
Company Paid Life and AD&D
Short and Long-Term Disability and other Supplemental Insurance offerings

ConServ Building Services was founded in 1991, as the service division of BCH Mechanical. We began dispatching HVAC techs in the Tampa Bay, FL area and in just a short time, ConServ’s reputation for customer service and technical expertise began to grow in GA, SC, NC, VA, TN, MS and AL. We are the number one choice for regional clients with multiple accounts, convenience stores, and those who prefer remote monitoring and control.

The ideal candidate would be someone who has dispatching experience in the construction or HVAC field!

POSITION SUMMARY:

If you enjoy a fast paced work environment with little down time, this is the job for you!

Provide top level customer service to both external and internal customers.
Everyday engagement with both customers and field technicians to ensure ETAs are met and customers needs are taken care of

JOB DUTIES:

Route and schedule field technicians to meet customers demands’
Ensure parts needed are ordered and stocked for various HVAC and refrigeration equipment
Field customer questions/calls to ensure expectations are met
Update customer websites/portals on a daily basis
Work with technicians and management utilizing teamwork to accomplish goals
Ensure technicians needs are met daily

QUALIFICATIONS:

High School Diploma or GED
Strong customer service and people skills
Highly organized
Able to thrive in high pressure situations
Able to manage multiple tasks and meet deadlines effectively
Proficient with Microsoft Outlook, Word and Excel

We strive to foster a work environment that includes and embraces racial, ethnic and gender diversity and other individual differences. Our commitment to diversity and inclusion helps us attract and retain the best talent, enables employees to realize their full potential, and drives high performance through innovation and collaboration.

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