Inside Sales Executive

Job Summary

We are looking for a proactive and detail-oriented Sales Coordinator / Internal Sales Executive to support the sales team by managing customer inquiries, preparing quotations, coordinating with internal departments, and maintaining accurate sales records. The ideal candidate should have strong communication skills, good organizational ability, and a customer-focused mindset.

Key Responsibilities

• Handle incoming customer queries via phone, email, and WhatsApp
• Prepare and share quotations, proposals, and product information
• Coordinate with the sales team and follow up on leads
• Maintain and update customer data
• Process sales orders and track order status till delivery
• Coordinate with logistics, accounts, and production teams for smooth execution
• Follow up for payments and documentation
• Assist in preparing reports on sales performance, pipelines, and targets
• Support sales campaigns, promotions, and lead generation activities
• Ensure high levels of customer satisfaction and timely response

Required Skills & Competencies

• Excellent verbal and written communication skills
• Strong coordination and follow-up abilities
• Good knowledge of MS Excel, Word and CRM tools
• Basic understanding of sales process & documentation
• Time management and multitasking skills
• Problem-solving and customer-handling skills
• Ability to work under pressure and meet deadlines

Preferred Qualifications

• Previous experience in inside sales, tele sales, or customer support
• Experience in B2B environment is an added advantage
• Familiarity with order processing and invoicing systems
• Immediate joiners preferred

Job Types: Full-time, Permanent

Pay: ₹20,000.00 - ₹30,000.00 per month

Work Location: In person