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Inside Sales Representative - Contract Specialist
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Responsible for customer contract process stewardship for Pakistan Finished lubricants
:
Contract Compliance
Contract Compliance
- Ensure denied party screenings are complete including contract signatories
- Send all customers for entire country clearance
- Ensure approvals have been taken for DPs with hits and coordinate with sales for the pre-requisites
- Coordinate with sales to initiate CDD requests and determine customer risk
- Submit CDD request on Kroll portal and track requests
- Maintain & track CDD & DP screening for renewal upon expiration of the contract
- Initiate STARS approval requests for customers if applicable and coordinate with Sales for all relevant information
- Submit & monitor STARS request to ensure timely approvals
- Archive Requests and approvals for reference & record
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Manage Supplier registration of Chevron with B2B customers where required
- Prepare draft Contracts
- Ensure that all contracts are developed and maintained as per defined policy and compliance & legal guidelines
- Ensure that all changes made to standard contract are properly vetted by concern stakeholders
- Take legal approvals where Chevron contract template has not been used
- Ensure that Contract Compliance checklist/ exhibits are filled and sent along with the contract
- Coordinate with sales to track unsigned contracts
- Maintaining the record of all contracts (soft and hard copy with summary). Soft copies to be scanned and archived in SFDC & one-drive
- Update/ maintain contract status in Salesforce.com
- Initiate pricing approval process for hardwired customers as per the guidelines
- Compare active list of customers with the contract status of each channel to ensure tracking
- Generate monthly report and send contract status update to the Channel Managers
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Prepare contract termination letters
- Ensure Chevron Selling without Contract guidelines are followed for customers without contracts
- For new/ dormant customers selling without contract approval request is initiated to CM’s/ ABM as per the DOA
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Keep a track record of customers uplifting products without a contract to ensure approval TOCA is followed
- Initiating Contract renewal process and coordinate with sales at least 2 months prior expiration of the contract
- Prepare/ draft renewals for customers
- Verify addendums and ensure latest template is used
- Follow-up with Sales for the renewal of the contracts and ensure completion
- Ensure completion and signing of Contract checklist
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Maintaining the record of all contracts (soft and hard copy with summary). Soft copies to be scanned and archived in SFDC & one-drive
- Coordinate with sales to initiate T&C approvals
- Ensure all pre-requites are complete
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Complete Compliance requirements
- Responsible for processing and coordinating all purchase activities for Finished Lubricants in Pakistan
- Act as SME for all SMART related activities in Sales
- Responsible for creation of purchase orders in SMART and coordinating with sales and marketing staff
- Ensure all pre-requisites are in place
- Ensure all approvers are added in the approval flow
- Ensure attachments are embedded with the PRs for reference
- Verify Cost center and GL codes
- Ensure tracking of unapproved PR s' in the system and regular follow-up with approvers
- Send issued POs & SOs to the concerned colleagues after completion of the approval process.
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Support Sales & marketing in timely closure of the open POs/ SOs and work with procurement to achieve the same
- Post service entries for vendors that do not have access to SMART
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Reverse service entries in SAP for Chevron Pakistan through SAP functionality ML81N
- Creation of sold to code
- Verify pre-requisites and approvals
- Verify NTN/ CNIC through tax team to determine the tax codes
- Create new ship to code and link them with Sold to code
- Maintain product upliftment status of pickup or delivery
- Delivery Plant mapping
- Block and Unblock of customer account
- Update credit term enhancement
- Update Sales Office/Sales group mapping
- Changes in tax codes/ addresses
- Archive customer requests, verifications & approvals received from concerned Channels
- Conduct Customer master review of the process at the end of each quarter
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