Insurance Coordinator - Multi Line Only

Job Summary

We are seeking an experienced Insurance Coordinator with a strong background managing multiple insurance categories including Property, Automotive, and Medical Insurance. The ideal candidate will handle end-to-end insurance processes, documentation, claim filing, renewals, and coordination between internal teams and insurance providers. This role requires strong accuracy, follow-up discipline, and solid knowledge of UAE insurance workflows.

Key ResponsibilitiesInsurance Administration & Coordination

• Manage all insurance policies including property, vehicle / fleet, and staff medical coverage and more if required.
• Coordinate new policy applications, renewals, endorsements, cancellations, and updates.
• Maintain a centralized insurance database ensuring all records are current and compliant.

Claims Management

• File and track insurance claims across all policy types (property damage, auto claims, medical reimbursement, liability, etc.).
• Follow up with insurance companies until reimbursement, approval, or settlement is completed.
• Review claim documents for accuracy and completeness before submission.

Verification & Compliance

• Verify insurance coverage and policy terms prior to claim initiation or service use.
• Ensure compliance with UAE insurance regulations, company policy, and insurance provider requirements.
• Maintain confidentiality and integrity when handling sensitive information.

Communication & Stakeholder Support

• Act as a point of contact between insurance providers, internal teams, and external stakeholders.
• Communicate claim status, policy benefits, exclusions, and deductibles to employees or departments.
• Support HR, Finance, and Operations teams with insurance clarification when required.

Documentation & Reporting

• Maintain accurate policy files, claim logs, approvals, and renewal schedules.
• Prepare recurring reports summarizing premiums, claims, renewal cycles, delays, and cost-saving opportunities.
• Flag insurance risks, policy lapses, and coverage gaps proactively.

Required Qualifications & Experience

• 3–5 years of UAE experience handling multi-line insurance (Property, Automobile, Medical required).
• Applications from Insurance Coordinator with a strong background managing multiple insurance categories including Property, Automotive, and Medical Insurance will be preferred
• Strong understanding of UAE insurance regulations, claim processes, and policy requirements.
• Experience coordinating with insurance agencies, TPA’s, and brokers.
• Bachelor’s degree in Business Administration, Insurance, or a related field (preferred).

Skills & Competencies

• Excellent communication and negotiation skills
• Strong follow-up, problem-solving, and documentation accuracy
• Ability to multitask and manage deadlines in a fast-paced environment
• Proficiency in MS Office (Excel, Word) and insurance/ERP or tracking tools
• Customer-focused, organized, and detail-oriented mindset

Job Type: Full-time

Pay: AED5,000.00 - AED7,000.00 per month

Experience:

• UAE Multi Line Insurance : 3 years (Preferred)
• ERP: 3 years (Preferred)