An exciting opportunity has arisen for an Interior Design Coordinator to support a fast-paced specialist logistics and relocation business serving the high-end interiors sector. Based in a client-focused environment, this role supports interior designers, project managers and operations teams with the coordination of furniture storage, white-glove delivery and installation services. Ideal for a highly organised professional, this position sits at the heart of premium moving, storage and project relocation support.
Key Responsibilities:
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Support the sales process by preparing proposals, estimates and storage agreements for interior design and relocation projects.
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Act as a key contact for designers, project managers and clients regarding removals, storage, delivery schedules and installation arrangements.
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Coordinate with warehouse and operations teams to ensure accurate receipt, inventory logging and tracking of furniture, artwork and high-value items.
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Assist in planning white-glove delivery schedules and project timelines for residential and commercial interior installations.
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Communicate handling requirements, access details and delivery instructions clearly to moving crews, dispatch teams and warehouse staff.
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Prepare job files, pick lists and supporting documentation for upcoming removals, deliveries and installation projects.
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Maintain accurate client, project and inventory records across internal systems and databases.
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Monitor project milestones and help ensure deadlines are met across storage, transport and final delivery stages.
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Liaise daily with internal teams regarding ETAs, vehicle schedules and crew allocations for booked jobs.
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Provide responsive and professional customer service to designers, vendors and private clients throughout each stage of the relocation or delivery process.
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Assist with account updates, valuation reminders and accounts receivable administration linked to storage and moving services.
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Help resolve issues relating to shipments, scheduling, inventory discrepancies, damage claims and service queries in a timely manner.
Key Skills & Experience:
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Minimum 2 years’ experience in administration, sales support or project coordination within interiors or warehouse operations.
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Previous relocation or moving industry experience is strongly preferred, particularly in white-glove, furniture or specialist delivery services.
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Strong organisational skills with the ability to manage multiple client projects and shifting priorities in a deadline-driven environment.
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Excellent written and verbal communication skills, with confidence dealing with clients, design professionals and internal operational teams.
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Proficient in Microsoft Office, including Excel, Word and Outlook, with the ability to maintain accurate records and documentation.
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Knowledge of furniture receiving, inventory systems, interior installation schedules and premium delivery services would be highly advantageous.