Internal Process Optimization Specialist

At bunq, we're not just building a banking app; we're reshaping how people around the world experience financial freedom. As our Internal Process Optimization Specialist, you will be a champion of our internal operational excellence. Your mission is to analyze, (re)design, and automate the processes that empower our teams to work more efficiently and contribute effectively to our North Star.

Take Ownership

As an Internal Process Optimization Specialist, you will be responsible for a broad range of internal, employee-facing processes to identify bottlenecks, eliminate inefficiencies, and build scalable solutions.

• Proactively dive deep into our internal processes, gathering decentralized data and engaging directly with teams to identify bottlenecks, pain points, and opportunities for improvement
• Design, build, and maintain robust, end-to-end automated workflows using low-code platforms (like n8n) and custom scripts to eliminate manual tasks and streamline operations
• Expertly guide colleagues through internal tool and process changes (such as deprecations or new roll-outs), using clear communication and documentation to manage the transition effectively
• Translate raw operational data into clear, actionable insights for stakeholders to drive decision-making.
• You are an All-Round Fixer: A dynamic and hands-on problem-solver who thrives on tackling a diverse range of challenges, iterating on workflows and processes, and delivering high-impact, and highly-automated solutions across varied contexts.

No matter your profile, you are a proactive problem-solver . You don't just execute tasks, you are always looking for opportunities to improve processes.

• You have a solid understanding of software concepts with hands-on experience using APIs.
• You don't need to be a senior developer, but you can comfortably read code and understand how systems interact.
• Proven experience with low-code/no-code automation tools (e.g., n8n, Zapier, Make).
• Direct, hands-on experience with n8n is a major plus, and familiarity with BPMN is a bonus.
• You are a clear and concise communicator with strong stakeholder management skills, capable of building relationships and getting buy-in from teams across the organization.
• Fluency in English is essential. You have a talent for breaking down complex issues and designing simple, scalable, and effective solutions.

Curious to see how we make life easy? - try the bunq app, it only takes 5 minutes to sign up.

Your space to perform

We give you the space and the tools you need to succeed

Great, international colleagues who share your mindset

‍ Hybrid setup: after 3 months in-office, work 2 days remote, 3 days in-office weekly.

Digital Nomad Program: After your first year, enjoy up to 20 days per year to work while traveling, combining flexibility with strong team collaboration

We reward tenure with a dedicated travel budget: €1.5k after 2 years and €3k after 4 years to visit another core office.

We support growth with bunq Academy and €1500 annual learning budget

A massive discount with Urban Sports Club for your wellbeing (in the Netherlands)
‍ ️ A Multisport gym card for your health and wellbeing (in Turkey and Bulgaria)

Travel expenses are covered whether you come walking or by bike, bus or car (though we prefer green choices )

A MacBook so you can Get Shit Done with us

Delicious lunches from our fabulous in-house chefs with vegan and vegetarian options

Monthly contribution to your phone and internet bills

Friday drinks and other celebrations - bunq style