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International Logistics Coordinator
International Logistics Coordinator
Greensboro, NC
Greensboro, NC
Full-time
Position Summary
Givens Logistics is seeking an experienced and results-driven International Logistics Coordinator to support our Greensboro operations. This role is responsible for coordinating and managing day-to-day transportation activities across domestic truck brokerage, ocean freight, air freight, and cross-border shipments.
This position combines hands-on logistics execution with operational oversight, ensuring efficient, compliant, and customer-focused freight solutions. The ideal candidate will have experience in multimodal logistics, strong organizational skills, and the ability to manage shipments while supporting team coordination and operational performance.
Key Responsibilities
Freight Operations
Position Summary
Givens Logistics is seeking an experienced and results-driven International Logistics Coordinator to support our Greensboro operations. This role is responsible for coordinating and managing day-to-day transportation activities across domestic truck brokerage, ocean freight, air freight, and cross-border shipments.
This position combines hands-on logistics execution with operational oversight, ensuring efficient, compliant, and customer-focused freight solutions. The ideal candidate will have experience in multimodal logistics, strong organizational skills, and the ability to manage shipments while supporting team coordination and operational performance.
Key Responsibilities
Freight Operations
- Manage the end-to-end shipment lifecycle across truckload (FTL), less-than-truckload (LTL), drayage, ocean freight (FCL/LCL), and air freight.
- Coordinate international and cross-border shipments, ensuring compliance with U.S. Customs and other regulatory requirements.
- Arrange bookings, routing, tracking, and delivery of shipments across multiple transportation modes.
- Negotiate competitive rates with carriers, airlines, steamship lines, and transportation providers.
- Prepare, review, and validate shipping documentation including bills of lading, commercial invoices, packing lists, and customs documentation.
- Communicate with carriers, overseas agents, customs brokers, and internal teams to ensure timely movement of freight.
- Monitor shipment milestones and proactively resolve delays, service issues, or disruptions.
- Maintain accurate shipment records and data within the Transportation Management System (TMS).
Customer Service & Account Management
- Provide shipment visibility and proactive communication to customers.
- Serve as a point of contact for customer inquiries and service escalations.
- Build and maintain strong client relationships while delivering a high level of service.
- Provide recommendations on transportation modes, routing strategies, and cost-saving opportunities.
Team Coordination & Operational Support
- Support the coordination and workflow of logistics coordinators and operations staff.
- Assist in assigning workload and ensuring shipments are managed efficiently.
- Provide guidance and support to team members on freight processes and systems.
- Promote a collaborative and customer-focused team environment.
Compliance & Process Improvement
- Ensure compliance with DOT, TSA, FMC, and U.S. Customs regulations.
- Maintain accurate documentation and operational records.
- Monitor freight claims, insurance requirements, and regulatory compliance.
- Identify opportunities to improve operational efficiency, reduce costs, and streamline logistics processes.
- Track operational performance and support improvements in service levels and margin performance.
Qualifications
- 3–5 years of experience in logistics, freight forwarding, truck brokerage, or multimodal transportation operations.
- Strong knowledge of domestic trucking, international freight forwarding, and cross-border logistics.
- Experience with air freight, ocean freight, and ground transportation coordination.
- Familiarity with U.S. Customs regulations, TSA requirements, and import/export documentation.
- Experience using Transportation Management Systems (TMS) and Microsoft Office (Excel, Outlook, Word).
- Strong organizational, communication, and problem-solving skills.
- Ability to manage multiple shipments and priorities in a fast-paced logistics environment.
- Bilingual (English/Spanish) is a plus but not required.
- Bachelor’s degree in Supply Chain, Logistics, or Business Administration preferred but not required.
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