International Travel Consultant - Operations

Job Description of International Travel Consultant – Operations

About Adventures Overland:

Adventures Overland is India's leading and multiple award-winning “Luxury Adventure” Outbound travel company pioneering in organising Self Drive Road Trips around the world. We offer both fixed departures and tailor-made tours, where participants get to self-drive custom-fitted 4X4 vehicles within the safety of a convoy.

Job brief

We are seeking a detail-oriented and customer-focused Travel Consultant – Operations to join our travel team. In this role, you will be responsible for managing end-to-end travel arrangements for both domestic and international destination, coordinating with suppliers, and ensuring seamless travel experiences for clients. You will play a key part in operational efficiency and customer satisfaction by handling bookings, documentation, and issue resolution.

Responsibilities

• Handle all aspects of travel arrangements including flights, accommodations, transportation, visas, and insurance.

• Process travel bookings accurately in accordance with client preferences, company policies, and budget constraints.

• Communicate with travel suppliers and vendors to confirm services, negotiate rates, and manage changes or cancellations.

• Maintain up-to-date records in internal CRM platforms.

• Assist in itinerary planning and provide expert travel advice tailored to client needs.

• Resolve customer issues, rebook travel as needed and provide after-sales support.

• Monitor travel trends, restrictions, and advisories to keep clients informed.

• Support operational process improvements and assist with travel policy development.

• Prepare travel documentation, and post-travel reports.

• Coordinate with the finance and sales departments on billing and reconciliation.

• Act as an on-ground travel lead for group tours or corporate delegations, managing

logistics and ensuring smooth day-to-day operations.

• Negotiate and get best buying from the suppliers/vendors

Requirements and skills

• Proven work experience of minimum 5 years as a Travel Consultant in operations or

product development

• Ability to interact, communicate, and negotiate effectively

• Sound knowledge of domestic and international travel trends

• Knowledge of Word, Excel and PowerPoint.

• Knowledge of ticketing software like Amadeus

• Bachelor’s or master’s degree in hospitality, Travel, Tourism, Business, or relevant field

• Good knowledge of Visas

• Fluency in English

• Hands-on experience leading travel groups, will be considered an advantage

• Having driving experience will be considered an advantage

Location

• Gurugram – Sohna Road

• Full-Time

Benefits

• Competitive salary commensurate with experience.

• Opportunities for professional growth and career advancement.

• Dynamic and collaborative work environment with a focus on innovation and creativity.

• Job Types: Full-time, Permanent

Schedule:

• Day shift

• Monday to Friday

• Morning shift

• Flexibility required based on operational needs and clients travel schedules.

Job Type: Full-time

Pay: ₹50,000.00 - ₹65,000.00 per month

Benefits:

• Flexible schedule
• Paid sick time
• Provident Fund

Work Location: In person