I.T Assistant

Job Description:

The IT Assistant will provide day-to-day technical support to ensure smooth operation of computer systems, networks, and IT equipment. The role involves troubleshooting hardware/software issues, assisting users, and supporting basic IT infrastructure.

Key Responsibilities

• Provide technical support to staff for computers, printers, scanners, and other IT equipment
• Install, configure, and maintain hardware, software, and operating systems
• Troubleshoot network, internet, email, and system-related issues
• Assist in maintaining IT inventory, licenses, and documentation
• Support data backup, antivirus updates, and basic cybersecurity practices
• Coordinate with vendors for repairs, maintenance, and upgrades
• Ensure proper functioning of Wi-Fi, LAN, and basic networking
• Assist in system upgrades and new user setups
• Provide on-site and remote IT support as required
• Ensure compliance with organizational IT policies

Required Qualifications & Skills

• Diploma or Bachelor’s degree in IT, Computer Science, or related field
• 1–2 years of relevant IT support experience (fresh candidates may also apply)
• Knowledge of Windows OS, MS Office, basic networking
• Familiarity with hardware troubleshooting and IT peripherals
• Good communication and problem-solving skills
• Ability to work independently and as part of a team

Preferred Skills

• Basic knowledge of servers, firewalls, and CCTV systems
• Experience in hospital or NGO IT environments

Job Type: Full-time

Education:

• Bachelor's (Required)

Experience:

• yes: 1 year (Required)

Work Location: In person