IT Coordinator

Department: Information Technology

Reports To: IT Manager / Head of IT

Location: Abu Dhabi - UAE

Employment Type: Full-time

Salary: 2000 – 3500 AED

Joining: Immediate

Experience Required: Minimum 1 Year in UAE

Job Summary

The IT Sales Coordinator supports the sales team in achieving business goals by managing sales operations, coordinating client communications, and ensuring smooth execution of sales processes. This role involves preparing quotations and proposals, handling order processing, maintaining CRM data, and providing administrative and logistical support to the sales and technical teams. The ideal candidate combines strong organizational and communication skills with a good understanding of IT products, solutions, and services.

Key Responsibilities

1. Sales Coordination & Support

• Assist the sales team in preparing quotations, proposals, and tenders for IT products and services.
• Coordinate with technical teams to ensure accurate solution scoping, pricing, and delivery timelines.
• Process sales orders, track deliveries, and follow up with vendors and clients to ensure timely completion.
• Maintain accurate and up-to-date sales records, reports, and client databases in CRM systems.

2. Client & Vendor Communication

• Serve as a liaison between clients, vendors, and internal departments to facilitate smooth communication.
• Respond to client inquiries and provide updates on quotations, orders, and deliveries.
• Coordinate with vendors and distributors for pricing, product availability, and delivery schedules.
• Support relationship-building efforts by scheduling meetings, demos, and client visits.

3. Documentation & Reporting

• Prepare and manage documentation for proposals, purchase orders, invoices, and contracts.
• Track and report on sales performance metrics, forecasts, and pipeline activities.
• Support compliance with internal sales policies and documentation standards.

4. Administrative & Operational Support

• Maintain organized electronic and physical records of all sales transactions and communications.
• Assist in planning sales campaigns, marketing initiatives, and promotional events.
• Support onboarding of new clients and coordinate post-sales follow-up with service teams.

Qualifications & Skills

Education & Experience

• Bachelor’s degree in Business Administration, Marketing, Information Technology, or a related field.
• 2–4 years of experience as a Sales Coordinator, Sales Support in an IT or technology company.

Technical Skills

• Understanding of IT products, software solutions, hardware, and managed services.
• Proficiency in CRM systems and MS Office Suite (especially Excel and PowerPoint).
• Experience with quotation tools, ERP systems, or procurement portals is a plus.

Soft Skills

• Strong organizational and multitasking skills.
• Excellent written and verbal communication abilities.
• Attention to detail and accuracy in documentation.
• Customer-focused with a proactive and problem-solving mindset.
• Ability to work effectively under tight deadlines and coordinate across teams.

Job Types: Full-time, Permanent

Pay: AED2,000.00 - AED3,500.00 per month

Application Question(s):

• Immediately available to join?

Location:

• Abu Dhabi (Preferred)

Expected Start Date: 25/10/2025