IT Coordinator

Key Responsibilities

• Manage installation, configuration, and maintenance of all hotel IT systems, including computers, servers, and network equipment.
• Monitor system performance, troubleshoot issues, and coordinate repairs with vendors or service providers.
• Maintain hardware and software inventory records and update system documentation regularly.
• Oversee network security and implement protocols to protect data integrity and privacy.
• Administer user accounts, permissions, and passwords following IHG standards and security policies.
• Provide technical support to hotel staff across departments, ensuring minimal disruption to operations.
• Maintain, back up, and recover data in accordance with corporate IT standards.
• Ensure compliance with PCI DSS and other information security standards for payment systems.
• Collaborate with IHG s corporate IT team for updates, integrations, and technology rollouts.
• Conduct system audits, report findings, and recommend improvements for better efficiency and safety.

Skills Set

• Network Administration
• Hardware & Software Troubleshooting
• Data Security / PCI DSS Compliance
• System Maintenance & Backup
• Technical Support & Documentation
• Problem Solving & Team Collaboration

Why Join Us

• Join a forward-thinking, sustainable hospitality brand known for its vibrant and friendly culture.
• Competitive salary, benefits, and opportunities for career progression within IHG Hotels & Resorts.
• Access to IHG s global learning programs and employee discounts worldwide.
• Be part of a brand that celebrates individuality and genuine hospitality.