IT Functional Relationship Manager (IT FRM) - Finance & HR

Function: IT
Location: Head Office

Type: Full-Time
Experience: 5-7 years

Position Summary:

At Nestlé, our Functional Relationship Managers (FRMs) play a critical role in bridging business needs with IT solutions. As the FRM for Finance, Legal, and HR functions, you will act as a strategic advisor and a single point of contact for business stakeholders, ensuring seamless collaboration, aligned priorities, and delivery of value-driven technology solutions.

A Day in the Life of an FRM:

• Act as a trusted partner to Finance, Legal, and HR functions for all IT-related needs.
• Translate business requirements into clear IT deliverables in alignment with Nestlé’s global standards.
• Manage the full solution lifecycle: from ideation and demand capture to delivery, support, and retirement.
• Collaborate closely with global and regional teams to ensure successful deployment and adoption of IT initiatives.
• Facilitate change management, communication, and stakeholder engagement.
• Ensure compliance with IT policies, data security standards, and regulatory frameworks.
• Monitor and improve user satisfaction, operational excellence, and digital maturity across functions.

What Will Make You Successful:

• Proven experience in IT business partnering or relationship management, ideally within an FMCG or large enterprise environment.
• Strong understanding of Finance, Legal, and HR processes and their digital transformation needs.
• Excellent communication and interpersonal skills to work across cross-functional and multicultural teams.
• Ability to influence without authority and build strong stakeholder trust.
• Demonstrated capability in project delivery, portfolio management, and change enablement.
• Analytical thinking and problem-solving approach with a focus on business value.
• Familiarity with SAP, SuccessFactors, Microsoft Dynamics, and other enterprise platforms is a plus.

Education and Experience:

• Bachelor’s or master’s degree in information technology, Business Administration, or a related field.
• Minimum 5 –7 years of experience in a similar role.

Why Nestlé?

At Nestlé, we believe in unlocking the power of food to enhance quality of life for everyone. Joining our IT team means being part of a diverse and inclusive environment that fosters innovation, personal growth, and impact at scale.