IT Helpdesk Support Engineer- English and Arabic Speaking

IT Helpdesk Support Engineer—English and Arabic Speaker—Mandatory

Location: Doha, Qatar
Salary: QAR 9,000 (Full Package)
Contract: 6 Months (Extendable)

About the Role

Our client, a leading multinational technology company, is seeking an experienced IT Helpdesk Support Engineer to join their team in Doha. The ideal candidate will provide both functional assistance and technical support to end-users, ensuring smooth operations of IT systems and infrastructure. This role offers the opportunity to work with advanced technologies in a fast-paced, multicultural environment.

Key Responsibilities

• Act as the first point of contact for technical support requests via phone, email, or in person.
• Provide functional guidance to users on deployed applications, equipment, and systems.
• Perform remote troubleshooting using diagnostic techniques and relevant tools.
• Conduct on-site installations, configurations, and maintenance of Windows and client software.
• Administer and manage endpoints, connectivity, storage, and user accounts (creation, activation, deactivation).
• Manage and operate the ManageEngine Suite (ServiceDesk Plus & Endpoint Central).
• Support attendance systems, telephony, network, and server-related tasks.
• Roll out patches, maintain backup systems, and ensure compliance policies are met.
• Maintain desktop technologies including laptops, phones, monitors, and printers.
• Research, resolve, and document technical queries following standard procedures.
• Collaborate effectively with colleagues, escalating issues when necessary.
• Suggest process improvements to enhance service efficiency.

Required Skills & Qualifications

• Bachelor’s degree in Computer Science or a related field.
• Relevant Microsoft certifications: Windows Client, Managing Modern Desktop, Azure.
• Minimum 2 years of hands-on experience supporting Microsoft client and server platforms.
• Strong communication skills (verbal & written).
• Fluent in Arabic & English (mandatory).
• Customer service-oriented mindset with a proactive, problem-solving approach.

Why Join?

• Work with a prestigious multinational technology company.
• Opportunity to extend the contract and grow in a global environment.
• Competitive package: QAR 9,000 (all-inclusive).

Important.

Applicants must answer the pre-screening questions to be considered for this position.

THOSE WHO CAN JOIN IMMEDIATELY SHOULD APPLY. REGRETTABLY ONLY SHORTLISTED CANDIDATES WILL BE CONTACTED

About Job Hub Global

At Job Hub Global, we believe that people are at the heart of every great organization. As a premier HR consultancy, we are passionate about helping businesses thrive by providing bespoke recruitment, staff outsourcing, workforce solutions, and HR management consultancy services that are tailored to meet your unique needs.

With a deep understanding of the evolving workplace, we are committed to connecting exceptional talent with exceptional companies. Our mission is to empower businesses with the right people, processes, and strategies to drive success. Whether you’re looking to build a high-performing team, streamline your workforce, or navigate the complexities of HR management, Job Hub Global is here to partner with you every step of the way.

Together, we’ll turn challenges into opportunities and dreams into achievements. Your success is our business.

Job Types: Full-time, Contract
Contract length: 6 months

Pay: QAR9,000.00 per month

Application Question(s):

• Do you hold a Bachelor’s degree in Computer Science or a related field?
• Do you have a minimum of 2 years of hands-on experience supporting Microsoft Client and Server platforms as a Helpdesk Technician?
• Are you fluent in both Arabic and English (spoken and written)?
• Do you currently hold any Microsoft certifications (Windows Client, Managing Modern Desktop, Azure)?
• his position offers a full package salary of QAR 9,000. Do you accept this compensation, and can you join immediately?