IT Operations Executive

We are looking for a talented IT Operations professional to join our prestigious team.If you are interested, kindly share your updated resume via DM.

- Job Types: Full-time, Contract.

- Contract length: 12 months.

- Locally available candidates only (Bahrain).

Job description

Candidates should have worked in IT Operations for a Bank or financial institutions. (3 to 4 years' experience).

- Run the daily, monthly, and yearly end of day processes

- Monitor Data Centers with one weekly visit to DR site

- Monitor the system for equipment failure or performance issues.

- Notify supervisor or computer maintenance technicians of equipment malfunctions.

- Attend to logged calls related to IT Operations in Service desk management system.

- Read job set-up instructions to determine equipment to be used, order of use, material such as disks and paper to be loaded, and control settings.

- Operate spread sheet programs and other types of software to load and manipulate data and to produce reports.

- Load peripheral equipment with consumables and media.

- Answer telephone calls to assist computer users encountering operational issues.

- Help Service Desk engineers to test and diagnose computer hardware and software.

- Run the operation of computer hardware systems, including coordinating and scheduling the use of computers and networks to ensure efficient use.

- Track reported problems and associated solutions

- Follow-up daily cases and ensure that the required actions are taken

Further develop technical aptitude and customer service knowledge, skills, and abilities.

Pay: From BD400.000 per month

Work Location: In person