Duties and Responsibilities
- Manage and execute IT infrastructure and systems projects, including cloud migrations, identity management upgrades, and security overhauls.
- Serve as a key strategic partner to IT management, translating business needs into scalable IT solutions.
- Lead cross-functional IT projects with internal teams and third-party vendors, ensuring deadlines, scope, and budget requirements are met.
- Oversee the Azure/365 ecosystems, including Azure AD, Exchange Online, and related productivity tools.
- Maintain and improve disaster recovery, system backups, and business continuity strategies.
- Collaborate with third-party SOC and cybersecurity vendors to improve detection, response, and compliance (e.g., SOC2).
- Oversee systems documentation and asset lifecycle processes, ensuring alignment with industry best practices.
- Provide Tier 2/3 systems support on an as-needed basis, including escalated issues from internal users or partners.
- Support strategic upgrades and modernization of legacy systems to enhance performance and resiliency.
- Participate in after-hours or weekend maintenance (3–5 times per year) and respond to critical issues as needed.
Required Skills and Qualifications
- 5+ years of experience in IT management, infrastructure, or systems leadership roles.
- Strong project management skills with a track record of leading successful IT implementations.
- Proficient in Microsoft Azure, Microsoft 365, and identity and access management.
- Deep understanding of IT systems architecture, disaster recovery, and backup protocols.
- Demonstrated ability to manage third-party vendors, including SOC and cybersecurity partners.
- Excellent communication, documentation, and organizational skills.
- Ability to lead both technical execution and strategic planning.
- Willingness to provide hands-on support in high-impact situations when needed.
- Comfortable working remotely with 2–4 hours of daily overlap in U.S. Central Time Zone.
Preferred Qualifications
- Experience supporting oil & gas ERP and accounting systems (e.g., BOLO/P2 BOLO, DocVue, OpenInvoice).
- Familiarity with Microsoft Intune, endpoint management, and eDiscovery.
- Exposure to scripting or automation (e.g., PowerShell) and infrastructure monitoring tools.
- Prior experience supporting SOC2 or similar IT compliance frameworks.
Job Type: Full-time
Pay: Rs100,000.00 - Rs200,000.00 per month
Work Location: In person