Job Title: Global Proposal Manager

Be the central sales liaison between Brixio and Cloudflare AEs, distributors, partners, and end-clients. Own the proposal process end-to-end: intake, quote preparation, SOW/RFP coordination, CRM hygiene, and proactive follow-up until closure.

Key Responsibilities

• Act as primary point of contact for all inbound sales requests (Cloudflare AEs, distributor, partners, website).
• Respond quickly and professionally via email, WhatsApp, or CRM.
• Prepare and issue quotes in Zoho CRM (licenses, PS, support).
• Coordinate with Lead Solutions Architect for technical SOWs or RFP responses.
• Negotiate minor commercial adjustments (discounts within predefined ranges, validated by COO).
• Maintain CRM with 100% accuracy: all opportunities tracked, updated, and with next actions.
• Follow up systematically with AEs/distributors until deals are Closed Won/Lost.
• Provide weekly pipeline reports to COO.
• Ensure alignment with Delivery Managers for handover of signed deals.

KPIs

• Quote turnaround time (< 24–48h).
• CRM hygiene: 100% updated weekly.
• Conversion rate quote → Closed Won.
• AE/partner satisfaction feedback.
• % of quotes followed up until closure.

Requirements:

• 3–5 years in Sales Operations / Inside Sales / Bid Management in IT/SaaS.
• Strong communication skills in English (Arabic/French a plus).
• Sales energy: fast, responsive, personable with AEs/distributors.
• CRM experience (Zoho CRM required).
• Basic financial acumen (understands margins, discounts, and approvals).
• Process-driven but not “bureaucratic” – can hustle and close.
• Comfortable working across channels (CRM, WhatsApp, Teams, Zoom).

Compensation
Base salary + performance bonus tied to responsiveness, CRM accuracy, and quote-to-close conversion.